Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Owings Mills
Owings Mills, MD
2,409 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,409 reviews
December 18, 2023
Highly recommend Mercedes-Benz of Owings Mills! Tony and Ibrahim were amazing to work with, and both provided superior customer service. We were out of state buyers, and Ibrahim was waiting for u Tony and Ibrahim were amazing to work with, and both provided superior customer service. We were out of state buyers, and Ibrahim was waiting for us at the train station in the car we were interested in, and answered all our questions during the tests drive back to the dealership. Both gentlemen went above and beyond to ensure we were completely satisfied with our purchase and made the entire process seamless for us! Thank you! More
by ajmoir920
December 07, 2023
Great experience at this dealership. Very knowledgeable and customer service oriented. Pleasant and fun experience. Very knowledgeable and customer service oriented. Pleasant and fun experience. More
by Suzette
Employees Worked With
Other Employees :
Fran M King, Phaeng Taweepuntsant
December 07, 2023
Mercedes-Benz Benz of Owings is the best place to go and get your new vehicle and ask for Mr Dennis Epps. Great man with an excellent service. They have great deals on cars. get your new vehicle and ask for Mr Dennis Epps. Great man with an excellent service. They have great deals on cars. More
by Kay
December 03, 2023
Elliot was superb, he made sure he went above & beyond and got me into my GLE 2024. Best place to shop for Mercedez. Excellent customer service overall ✅ and got me into my GLE 2024. Best place to shop for Mercedez. Excellent customer service overall ✅ More
by Wendy’s toy
Employees Worked With
Other Employees :
Phaeng Taweepuntsant, Ibrahim Kassim
December 02, 2023
Mr. Elliott was absolutely amazing. I’m not a fan of sitting at dealership to purchase a car but he made it easy and fast. Great customer service! sitting at dealership to purchase a car but he made it easy and fast. Great customer service! More
by LATRINA362013
December 02, 2023
Thanks for working with me Elliott, I appreciate you so much for helping me and bring so professional and patient. Hands down the best Mercedes Dealership in town. much for helping me and bring so professional and patient. Hands down the best Mercedes Dealership in town. More
by lrgutrick
Employees Worked With
Other Employees :
Brett Fader, Phaeng Taweepuntsant
December 02, 2023
Mercedes Benz of Owings Mills did a great job selling me my new car. They were honest and fair about my trade in, and the car buying process took no time at all. my new car. They were honest and fair about my trade in, and the car buying process took no time at all. More
by kbosley1
Employees Worked With
Oliver Lippman
November 28, 2023
Dennis wwsn excellent. .. Kind.... And knowledgable of the vechicle that was purchased. Would definitely do business with him again. A+++ .. Kind.... And knowledgable of the vechicle that was purchased. Would definitely do business with him again. A+++ More
by BRIZZLEMAN62
Employees Worked With
November 28, 2023
Everyone was exceptionally attentive and professional from the GM, Brett to salesman Elliott to tech liaison Phaeng to F&I rep Fran. This is the gold standard for how an automobile sale and delivery sho from the GM, Brett to salesman Elliott to tech liaison Phaeng to F&I rep Fran. This is the gold standard for how an automobile sale and delivery should be done. Extremely happy. More
by Tim Williams
Employees Worked With
Other Employees :
Fran M King, Brett Fader, Phaeng Taweepuntsant
November 22, 2023
Our service advisor was not in. Lori Came out, thoughly explained the service performed and parts on order. Then, followed up 2-days later by calling when parts came in. Absolute Lori Came out, thoughly explained the service performed and parts on order. Then, followed up 2-days later by calling when parts came in. Absolutely exceptional on Lori's part! Kim Kennedy More
by kimkandk
Employees Worked With
