Mercedes-Benz of Owings Mills

I had the best experience ever! Dennis Epps was an outstanding salesman and a true veteran in the automotive industry. He made the car buying process efficient and seamless. In fact Dennis Epps was an outstanding salesman and a true veteran in the automotive industry. He made the car buying process efficient and seamless. In fact, my husband was impressed by the fact that all he had to do with come in and sign his paperwork, which he did on his lunch break! Dennis synced and set up my profile prior to my arrival and my New 2026 GLC 300 Mercedes looked like a beacon of light sitting in the showroom with a big red and white bow on it. I could not have asked for more. So, I would like to thank Dennis and Mercedes Benz, Owings Mills for enhancing my purchase experience and should you be in the market for RED CARPET SERVICE, then this is the dealership and sales Professional that you want. More

We purchased a GLS450 last year with Christine. She had been helpful several times over the year and when we had an accident and had to replace our vehicle, Christine is the first person we thought She had been helpful several times over the year and when we had an accident and had to replace our vehicle, Christine is the first person we thought of. She is responsive, professional, and extremely helpful. We are her customers as long as she will have us. More

Christene service was awesome. She was able to find me the car that fits into my budget within a short period. I will surely recommend her service. She was able to find me the car that fits into my budget within a short period. I will surely recommend her service. More

Elliot listened to what I was looking for and then went above and beyond to make sure I was satisfied with my choice. above and beyond to make sure I was satisfied with my choice. More

The team I worked with at Mercedes Benz of Owings Milll, MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team is knowledgeable and very professional. Special recognition and appreciation to Mr. Elliott Bourne who needs to be the Mercedes Benz salesman of the century! From the time I entered the showroom to the time I drive off with my new car, he made sure my experience was the epitome of any car buying experienceI have ever had! Mr. Bourne is easy going, patient and did not at any time make me feel pressured to purchase a car. He is into his business. knowledgeable and provided detailed information about the car. He is also professional, open, friendly and easy to converse with. The tech training I received from Courtney Devilbliss about the car is/was top notch and thorough, All of my questions were answered and I never was made to feel unappreciated. The dealership is comfortable, and was not too loud and had the right amount of traffic. My experience was rewarding, memorable. Much better than I imagined it would be. Thank you Mercedes.Benz of Owings Mills MD. More

Andy is very personable which goes a long way for me. My experience was nothing short of professional, efficient and honestly enjoyable. This is my second time purchasing here and next time I purchase I My experience was nothing short of professional, efficient and honestly enjoyable. This is my second time purchasing here and next time I purchase I’ll be asking for Andy More

I had an outstanding experience with both the sales representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expecta representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expectations. Mr. Bourne went over and above the call of duty — even coming in on his day off to ensure that everything was handled smoothly and that I was taken care of. That kind of commitment is rare and speaks volumes about his dedication to his customers. There were no bogus or fake fees added to my deal. There were no aggressive tactics or pressure of any kind. He was so pleasant and professional. The sales manager, Mr. Pozderac, also played an exemplary role, ensuring that the process was seamless and that all my questions and concerns were addressed thoroughly. Together, they created a truly exceptional experience that left me confident and satisfied with my purchase. I was even surprised at how much I enjoyed my time in the finance office with Mr. Kolo. I can't remember a time when that was true. The whole experience is high tech. I cannot say enough about how impressed I am with their efforts. They turned what could have been a stressful process into an easy and enjoyable one. I will buy every Mercedes from this dealership in the future and recommend anyone in the market to do the same. More

Elliott Bourne III, is a top professional. My wife and I purchased three Mercedes -Benz from Elliott, he is truly the best salesperson. He is knowledgeable, and attentive to all details. Ellio My wife and I purchased three Mercedes -Benz from Elliott, he is truly the best salesperson. He is knowledgeable, and attentive to all details. Elliott is extremely exceptional in what he does to please his customers. More

Thank you to Dennis Epps! Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the pro Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the product, personable, and professional at every step of the process. Big shot out to the entire Owings Mills team from the GM Jonathan, Tony, Dennis, and team!! Thank You!! More

This is my second time buying a car, I will say this experience was faster, better, and more enjoyable than my first car buying experience. Mr. Dennis is very knowledgeable about not only Mercedes, but experience was faster, better, and more enjoyable than my first car buying experience. Mr. Dennis is very knowledgeable about not only Mercedes, but he has an extensive knowledge about cars in general. I was able to purchase my car within 2 1/2 hours. Mr. Dennis also took to the time out the next day to show me all the features that my new car has. I’m very comfortable with my new purchase. If you’re out there shopping for a car, please contact Mr. Dennis at Mercedes-Benz in Owens Mills. More