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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,307 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,307 reviews
Helpful August 25, 2023
I was stranded in Baltimore late one night with my family while driving from SC to NJ due to a suspension malfunction. I called Stephanie early the next morning. She immediately took ownership of my prob while driving from SC to NJ due to a suspension malfunction. I called Stephanie early the next morning. She immediately took ownership of my problem, looked up my vehicle and warranty details, explained all of the CPO warranty benefits, and assisted me to get my GLS450 towed all the way to my local NJ dealer by Mercedes at no charge where it was repaired fully under warranty. She also explained to me how to get Mercedes to reimburse me for my hotel stay and car rental for the remaining drive home. She sent me informative emails and she texted screen shots of the various benefits available to me. The entire ordeal did not cost me a penny thanks to Stephanie's assistance. Incredible service. More
by Joe D
Employees Worked With
August 20, 2023
Andy was professional, pleasant and patient. He took the time to insure I understood every step of the process. The dealership was fair with the purchase of their vehicle and my trade in. Tha He took the time to insure I understood every step of the process. The dealership was fair with the purchase of their vehicle and my trade in. Thanks for making the process painless. 🙂 More
by esahc07
August 12, 2023
Dennis was very professional and responsive throughout the entire process. He was a pleasure to work with. the entire process. He was a pleasure to work with. More
by Jay
Employees Worked With
August 11, 2023
Ibrahim was a pleasure to work with. I am very satisfied with the service that I received I am very satisfied with the service that I received More
by miss.nicole88
August 11, 2023
Dennis has been exceptional in helping us make our purchase. He has been very supportive and kept us well communicated throughout the entire process. He is a pleasure to work with. purchase. He has been very supportive and kept us well communicated throughout the entire process. He is a pleasure to work with. More
by LM
July 28, 2023
Woodson was very helpful with my appointment. He made sure I was part of the process and aware of everything happening with my vehicle. He made sure I was part of the process and aware of everything happening with my vehicle. More
by glassido24580
Employees Worked With
Jay Woodson
July 24, 2023
Andy Ji was so awesome and great with my transaction. He was very professional and patient. Thank you Andy He was very professional and patient. Thank you Andy More
by Hwangtery
Employees Worked With
