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Mercedes-Benz of Portland
Portland, OR
2,265 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,265 reviews
Verified Customer
Helpful November 22, 2021
Had a wonderful experience servicing my old Mercedes, and purchasing my new Mercedes with this dealership. purchasing my new Mercedes with this dealership. More
by MY3SONS.3
November 21, 2021
I have been getting service here for 3 yrsAlways I have been getting service here for 3 yrs Always pleasant and thorough when servicing my car. I have been getting service here for 3 yrs Always pleasant and thorough when servicing my car. More
by RKEAR62
Employees Worked With
Jacob
November 17, 2021
The service people were not interested in my presence or helping me. I will definitely be bringing my other Mercedes to Beaverton instead. helping me. I will definitely be bringing my other Mercedes to Beaverton instead. More
by Go2goal8
Employees Worked With
I don't remember the agent who was "helping" me
November 17, 2021
We have been doing business with Portland Mercedes for over 11 years and have always been treated well with excellent service. over 11 years and have always been treated well with excellent service. More
by MIKEGARTMAN
Employees Worked With
November 17, 2021
The sales people were nice and professional and made the process easy. Finance department was a little pushy on the extended warranty, but I expect that. process easy. Finance department was a little pushy on the extended warranty, but I expect that. More
by Evan
November 16, 2021
Thank you Gresham Toyota for waisting our time yesterday. If you hadn't we wouldn't have found our dream Durango only 20 minutes away at another dealer. 😅 Upon arriving at Gresham Toyota we quickly learned If you hadn't we wouldn't have found our dream Durango only 20 minutes away at another dealer. 😅 Upon arriving at Gresham Toyota we quickly learned that the Durango we wanted to buy hadn't had its safety inspection so we couldn't test drive it, it hadn't been detailed so it was filthy on the inside, it still needed an alignment and the whole stereo needed to be replaced because of the huge crack in the touch screen. But it's ok because the salesmen recommended buying it sight unseen and they could just fix whatever problems occurred with the vehicle 🤠 Mind you, we made an appointment a week ago to look at this specific Durango, and its been sitting on their lot since 10/21. We came 100% prepared to buy that durango at Gresham Toyota. 100% mentally prepared to trade in my Durango and James's Subaru. But I'm glad the universe had different plans. I would recommend Mercedes-Benz of Portland over and over again. This Durango was made for us. She's loud, she's mean and she's aggressive. Previously owned by a car detailer and car enthusiast just like James and I. Who goes to SEMA yearly and got inspired to make this Durango as badass as it is. The universe works in mysterious ways, and this Durango is so much better then we could've ever imagined for ourselves. So thank you again Gresham Toyota for wasting our time and thank you to the previous owner for taking such good care of our baby. ❤ Special thanks too Ryan Ellett for being a great salesman and working with us it was a pleasure More
by BAMBAMBOB1414
November 16, 2021
I have always found you to be professional in repairs and courteous in service and sales. courteous in service and sales. More
by RGMYGRANT
Employees Worked With
