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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,336 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,336 reviews

June 10, 2022

I was very happy with the service and treatment of staff to me. Everyone was friendly, courteous and professional. I received rides from dealership after dropping my auto off and was very pleased. I came i More

by Bjazzy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Jr., Paula Dzwonkowska
Jun 11, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 10, 2022

After servicing my van still shows 3 lights on my display they gave me my car saying its done but i told them them the issue they said the service guy is on vacation we can not help More

by Nunesvalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Horne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your business. At Mercedes-Benz of Princeton, we pride ourselves on providing every client with an enjoyable, professional vehicle servicing environment. We are sorry to hear of your displeasure. Please contact us directly at 609.771.8040 to discuss your concerns, and we will accommodate you in every way. Thank you

June 10, 2022

Working with Arno was a pleasure and has changed my perspective on buying a new car. His knowledge and experience helped steer me to a perfect new car. Would recommend to anyone and look forward to wor More

by Will A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 09, 2022

Exceptional experience from start to finish! Thank you to the entire team, and especially Ed for getting us the exact automobile we hoped for, in the time frame we are targeting, and making the More

by gmandy11
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Moravek
Jun 11, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the amazing review and for trusting the Mercedes-Benz of Princeton Family with your Mercedes-Benz purchase! We hope your new Mercedes-Benz exceeds expectations, and we wish you many safe and happy miles in it. Take care! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 07, 2022

Nothing but geat things to say. They care about the customer experience. Will do business here again. More

by tuppo
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Mercedes-Benz of Princeton responded

We are so glad that you had an amazing experience!!! Thank you for the 5 stars! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 07, 2022

Tom was very easy to deal with. Took time to understand requirements and help meet them. Robert was great too in providing detailed instructions More

by sanchit.mullick
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2022

Excellent service. Open communication with service advisor. Clean loaner car and my car is returned cleaned inside and out. More

by epigram-nonzero.0y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2022

Very professional and excellent setvice. Technician was very helpful and courteous. Car came back washed and drove wonderful More

by go12b1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 05, 2022

I don’t think you can find a better Dealership! Truly, the best car buying experience EVER! More

by JL21W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Dale! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 04, 2022

Called to come in early and they still took me : they where very polite and quick . More

by eddieroca1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Mercedes-Benz of Princeton responded

Thanks for telling us about your terrific experience, it's great to know that Jeffery was so helpful to you, from start to finish. We also really appreciate your kind remarks and we'll look forward to assisting you again with any future needs!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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