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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,368 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,368 reviews

January 11, 2021

It is always a pleasure dealing with Mercedes-Benz of Princeton and especially my sales representative, Paul Lai. Paul is the personification of excellence and fantastic customer service and helps make More

by Car Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 10, 2021

Rob Lisi did an excellent job assisting us in our delivery. His explanation of car features and capabilities was terrific and he is a very pleasant guy to work with. Ruben Lebron was good to work w More

by richlovely1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Lebron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 10, 2021

Excellent and thorough in his presentation! Extremely helpful and patient...taught us everything we need to know and then some..Kind, caring and patient- highly recommended More

by ehsenwajeeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz, and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 10, 2021

Amazing customer service and service team at Princeton Mercedes Benz. Paula is very helpful in the front desk and Victor is very understanding in service. More

by Dr. Saad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 10, 2021

Great customer service and vehicle was wash and vacuum upon returned. Work was completed in a timely manner. Employees were very friendly and respectful. Waiting area was very clean. More

by samlip54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 10, 2021

Very good service experience. Jeff is a great service writer. The work was done on time and done well. I am happy with the experience. More

by jamccarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review! We appreciate your commitment to our dealership, and thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 10, 2021

I’ve been dealing with Princeton Mercedes for seven years now and I’ve purchased five vehicles and I think that alone speaks for itself. Not only does the sales team go the extra mile but that also passes a More

by chazved227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 10, 2021

Technical assistance was a great help to me and my son. MB is an easy car to learn once you know the basics. Wanted to say thanks to Rich for the help :) More

by slkj550
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 09, 2021

Jeff did a fantastic job correcting the issue with our new GLS. Had an appointment at 11 to have the fuel door actuator replaced and I was home by 11:30. Can't ask for better service. Thanks again to Jeff More

by Seanjmckinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience with Jeffery. We are very please that he was able to assist you with your new Mercedes-Benz. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 09, 2021

Excellent experience with Miguel Cruz, always helpful .he made it a smooth prosses , everyone was friendly and willing to assist, everyone observing coved protocols. thank you very much for everyone More

by drhh2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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