Mercedes-Benz of Princeton

They could not have been more accommodating. Quick responses to all questions asked and always followed up to make sure everything worked out. Great team! responses to all questions asked and always followed up to make sure everything worked out. Great team! More

Very good service good follow up and assistance even during this challenging time. I would definitely recommend This dealership to family and friends. Thank you during this challenging time. I would definitely recommend This dealership to family and friends. Thank you More

Excellent Customer Service Wow! This dealership is nothing but The Top Shelf, from the response time from the Internet Sales Manager-Tarissa Rinier to your Salesman, Arno Orsini Wow! This dealership is nothing but The Top Shelf, from the response time from the Internet Sales Manager-Tarissa Rinier to your Salesman, Arno Orsini. With today's Covid pandemic i had concerns on how the transaction would occur. They followed the CBC guidelines to protect the customer and as the well being of the employee.This dealer was nothing but professional, courteous and a pleasure to do business with. I can't express my gratitude enough about Arno Orsini from the purchase of my C43 AMG to the technical support from Robert Lisi. Even though my fiance and i drove an hour and a half, would drive to Mercedes Benz of Princeton tomorrow.Keep up the great customer service! More

Hellp Provided Robert provided me with tutorials about the features of my vehicle. He did the best he could due to the conoravirus restrictions. He was going to re Robert provided me with tutorials about the features of my vehicle. He did the best he could due to the conoravirus restrictions. He was going to refer me to my local dealer for further training on how to get the most from my new car. I have not as yet heard from my dealer but this is not his fault. He was going to send an e-mail to them asking that they reach out to me to go over some of the features. More

Received exceptional customer service at Mercedes Benz Princeton. Jordan and John were wonderfully helpful from beginning to end. I highly recommend this dealership and will be a returning customer. Princeton. Jordan and John were wonderfully helpful from beginning to end. I highly recommend this dealership and will be a returning customer. More

Under the circumstances at the time I purchased my vehicle, Rob was unable to offer 1:1 training that would help me understand the technology package of the car, however he sent me several virtual vid vehicle, Rob was unable to offer 1:1 training that would help me understand the technology package of the car, however he sent me several virtual videos to support and or aid in that learning and gave me his contact information should I have questions. He made himself available to me anytime any day. More

Wow! What a smooth and enjoyable process from start to finish! Mr. Arno was a pleasure to work with and I felt completely safe despite the COVID. I can not thank him enough for his kindness, patience and finish! Mr. Arno was a pleasure to work with and I felt completely safe despite the COVID. I can not thank him enough for his kindness, patience and knowledge for my car buying experience! No need to worry folks! They have taken all precautions for your safety and theirs. Don’t wait, go see for yourself!! More

Thank you for making my turn-in and new car purchase so easy. It was especially important during this pandemic. I appreciated that everyone was careful and took extra precautions to ensure safety, while easy. It was especially important during this pandemic. I appreciated that everyone was careful and took extra precautions to ensure safety, while not losing any of the usual steps. I would definitely recommend Princeton Mercedes. Everyone involved went above and beyond. More

Service with a smile :) First time service experience with my new Mercedes and did not know what to expect given our current climate. But the process and communication was ex First time service experience with my new Mercedes and did not know what to expect given our current climate. But the process and communication was excellent and enjoyed the quiet waiting area while service was completed. At the end of the day the vehicle come out with a refreshed smile ant ready to go! Thank you again Miguel and Linda More

Brian McCoy provided excellent service again. This is the second great experience I’ve had with him. I will continue to bring my business here! second great experience I’ve had with him. I will continue to bring my business here! More