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Mercedes-Benz of Princeton
Lawrenceville, NJ
5,325 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region.
We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz.
We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,325 reviews
January 31, 2020
Always a positive experience with Mercedes Benz Princeton. Friendly professional staff from call to schedule, our service Representative Jeff through the checkout staff. Our car is clean and vacuu Princeton. Friendly professional staff from call to schedule, our service Representative Jeff through the checkout staff. Our car is clean and vacuumed and ready to go. Very happy with MB Princeton, NJ. More
by Jmvnt
Employees Worked With
January 31, 2020
service campaign took my car in for the bolt replacement on the steering rack. which was done. the service took a little longer than expected but was done correct. took my car in for the bolt replacement on the steering rack. which was done. the service took a little longer than expected but was done correct. More
by mbe400
Employees Worked With
January 31, 2020
Purchase of Mercedes-Benz A220 car We had a good experience with Mercedes-Benz dealership for our recent purchase of Mercedes-Benz A220 car. We wish the pricing could have been a little We had a good experience with Mercedes-Benz dealership for our recent purchase of Mercedes-Benz A220 car. We wish the pricing could have been a little better compared to other dealership. More
by pkc
January 31, 2020
Excellent service The service we received at Mercedes-Benz of Princeton was excellent. We have been clients for many years and would not want to go to any other deale The service we received at Mercedes-Benz of Princeton was excellent. We have been clients for many years and would not want to go to any other dealership!! More
by luv2talk48
January 31, 2020
As always, superior experience. Took delivery of a 2019 E450 coupe in 2018 and a 2020 GLC300 in Dec. 2019. Both cars are amazing. The E450 gets over 30 on hiway, the new GLC over Took delivery of a 2019 E450 coupe in 2018 and a 2020 GLC300 in Dec. 2019. Both cars are amazing. The E450 gets over 30 on hiway, the new GLC over 28. Have been dealing with Doug Greces over 35 years. Recommend him to anyone. Robert Lisi helped me get acclimated with both cars. Very easy going, helpful, knowledgeable. Have dealt with Brian and Victor in service for all cars over the past # of years. More
by randall.jones
January 31, 2020
Mercedes-Benz of Princeton in Lawrenceville Excellent Dealership, We have used this dealership many times for several reasons. Regular service appointments of our 2 Mercedes, buying out a lea Excellent Dealership, We have used this dealership many times for several reasons. Regular service appointments of our 2 Mercedes, buying out a leased car at the end of the lease and most recently we picked up a 2020 GLE 350. The dealership is excellent for both, service and sale. The employees are all very professional, friendly and very competent. We are fully satisfied at every visit. Highly recommended! More
by mmgwbailey
January 30, 2020
Excellent experience We were very please to work with both Ruben Lebron and Robert John Lisi, they were knowledgeble, efficient, and courteous. I think we'll keep working We were very please to work with both Ruben Lebron and Robert John Lisi, they were knowledgeble, efficient, and courteous. I think we'll keep working with this particular dealership. More
by rodica.m.mateescu
Employees Worked With
January 29, 2020
Very professional and courteous Mercedes of Princeton made the experience pleasurable and courteous. Vasil was great to work with and the dealership showed a willingness to get a de Mercedes of Princeton made the experience pleasurable and courteous. Vasil was great to work with and the dealership showed a willingness to get a deal done. I would highly recommend this dealership to friends and acquaintances. More
by nick.sowa
January 28, 2020
Horrible service that is rapidly going downhill This is a very annoying place to deal with.(which unfortunately we living in this area are stuck with). I bought my brand new cla from this showroom b This is a very annoying place to deal with.(which unfortunately we living in this area are stuck with). I bought my brand new cla from this showroom back in 2013. Things were acceptable..not perfect..but acceptable till last year, but since last year their service seems to have gone completely downhill. First, last October 2019..my cla kept having the "coolant level low," light on for a few days. One day, I had just parked...& the car refused to start up. The engine had just died. Luckily this happened while it was parked & not driving on the highway. It had to be towed to the dealership..and when I called...they said the car needed a new battery...this was when the car was around 6 years old & had around 47k miles on it( less than 50K miles). They billed me $691 for a new battery. Not a word was mentioned about the coolant level. Within a few weeks, the coolant light was on again. I took it back to the dealership in December & someone topped it off & said "things should be fine"..the light didn't turn on & so I thought it was addressed this time. I couldn't have been more wrong. In January this year, the coolant level light was on again. What has really upset me is this..I called & set up an appointment for them to look at the car again..I was given an appointment...14 days later. because I was told that's the 1st day they had a loaner available. not 1 or 2 or 3 days...but 14 days. Today, a few hours before my appointment,( set a full 2 weeks in advance) I get a call that they will likely not have a loaner car tomorrow & 'if I could just wait around when the repair is done' FACT>>THEY HAVE HAD THE CAR TWICE OVER THE LAST 100 DAYS & HAVE NOT IDENTIFIED/ADDRESSED THE PROBLEM. FACT>>I WAS TOLD THE CAR NEEDED A NEW BATTERY INSTEAD & WAS CHARGED ALMOST $700. FACT>> ITS A 6 YEAR OLD CAR WITH LESS THAN 50,000 MILES ON IT. FINAL FACT>>AFTER WAITING 2 FULL WEEKS< I'M TOLD THE EVENING BEFORE THAT THEY DON'T HAVE A LOANER CAR AVAILABLE & EXPECT ME TO EITHER WAIT EVEN LONGER< OR SIT AROUND THE DEALERSHIP WHILE THEY "FIX" THE PROBLEM> THEY HAVEN'T BEEN ABLE TO FIX THE CAR IN THE LAST 100 DAYS OR SO. THE GUY I SPOKE TO>>JEFFREY DIDN'T SEEM TO CARE & GAVE ME HIS FULL NAME ONLY AFTER I REPEATEDLY ASKED HIM FOR HIS FULL NAME FIRST SAYING "THERE IS ONLY ONE JEFFREY IN SERVICE" I don't believe this dealership cares about its clients & I can see 3-4 recent negative reviews, so I know I am not the only one who has got horrible service recently. I cant wait till I no longer have to contact this dealership. Save yourself a rise in blood pressure & go buy your MB from another dealership...you will be so very thankful you did If I could give this review zero stars, I would. More
by manasikar
Employees Worked With
Paul Karkenny
January 28, 2020
Very Good experience We were very pleased to have Arno Orsini work with us. He was most helpful and we strongly recommend working with him. He was professional and knowled We were very pleased to have Arno Orsini work with us. He was most helpful and we strongly recommend working with him. He was professional and knowledgeable. I am happy to have him as our Sales Adviser. More
by Pete
Employees Worked With
