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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,357 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,357 reviews

October 09, 2019

A great experience! We believe, it was a blessing/very refreshing to have met Gary Jr. and his dad. I could feel their spirit and compassion, after my Wife shared an expe More

by Caesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Jr., Gary Napierkowski Sr
Oct 11, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!! Joseph Hobbs Internet Manager

October 08, 2019

Great!good service, good attitude, introduced car performance. Help me contact my insurance company, because my English is not good.give me a car when this new car doesn’t delivered. More

by QinQin
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time out to write Paul an excellent review!!!!

October 07, 2019

Gary Napierkowski Jr. Was our salesperson and from the minute we arrived it was unlike any other car buying experience. Gary was so helpful and not pushy at all. He took the time to take us through severa More

by Eileen L.
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Jr., Gary Napierkowski Sr
Oct 08, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your terrific review. We are glad that Robert and Gary Sr and Gary Jr were able to assist you with your Mercedes-Benz purchase and help explain your new vehicle's features! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

October 07, 2019

Over 12 years of OUTSTANDING customer service.. My husband and I are LOYAL customers of over 12 years (and counting). He left BMW to join the Mercedes family......and hasn't looked back! They alwa More

by Charlene N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Mercedes-Benz of Princeton responded

We are so delighted that Robert, and Dale were able to provide to you an exceptional Mercedes Benz of Princeton experience! Thank you for taking the time out to write such a thoughtful 5 star review!!!! If there is anything we can help you with in the future, please let us know. We appreciate your commitment to our dealership, and thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

October 07, 2019

I was very happy with my experience with Victor. Victor was excellent. He gave me an appointment for service due to a recall on my vehicle. He also provided me with a loaner so I can go to work. I More

by Marie
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
3.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the 5 star review!!!! We are so pleased that Alex, Linda and Victor was able to provide to you an exceptional service experience! Thank you for your continued business!!

October 07, 2019

Service done on time Got a few reminders before the service. Service was done as per the schedule. Got a loaner car. Happy with the service. Linda Tague was my service a More

by Srini Nemani
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Mercedes-Benz of Princeton responded

Thank you Srini for the super 5 star review for Linda and our service team!!!!

October 07, 2019

Excellent customer service. Fast service kept me informed throughout my 2 hr wait. They check tires like I asked them too because I was having a problem with pressure. Every was great More

by Tresor00
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to post the excellent service review for Jeff and our service team!!!!

October 07, 2019

Thanks Princeton! Brian McCoy did a great job scheduling both of my Mercedes for maintenance check ups. He is always very friendly and accommodating to work with. Thank More

by rgoroshko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Brian was able to provide to you an exceptional experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

October 06, 2019

Doug was very determined to make our deal work and Robert was exceptional at explaining my new car in every way possible. It never seemed so easy. Happy happy. More

by Ralph1956
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a great 5 star review!!!! We are so excited that our sales team was able to provide to you an exceptional sales and delivery experience! We appreciate your commitment to our dealership, and thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

October 05, 2019

Professional and friendly service (in and out) Puneet Kapoor has to be one of the best salesman I have had the pleasure of speaking too. He was professional but friendly and made the leasing proces More

by Justin Ning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Puneet Kapoor
Oct 08, 2019 -

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are happy that Puneet's expertise helped you in your decision to buy a Mercedes-Benz. We are glad to provide you with a great buying experience!

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