Mercedes-Benz of Rockville Centre

Excellent customer service and No need to negotiate You will get the best price first You will get the best price first More

Elenita Talusan was amazing in expediting the car of my wife’s dreams. She was professional and very knowledgeable. In the process from ordering the car to delivering it in a timely manner from start to f wife’s dreams. She was professional and very knowledgeable. In the process from ordering the car to delivering it in a timely manner from start to finish was the easiest & smoothest transaction we ever had. She was great and I will be recommending her to friends and family. More

Our experience with Ellie and MB of RVC has been nothing short of amazing. Ellie is the epitome of kindness and professionalism. We felt extremely supported by Ellie throughout the entire car buying process short of amazing. Ellie is the epitome of kindness and professionalism. We felt extremely supported by Ellie throughout the entire car buying processes and we are very thankful to her for her incredible service! Kudos to Ellie and the entire team in Rockville Centre! More

Effortless trade-in. Thanks to Bill Mehrkens at MBRVC. He took such good care of me. Couldn't be happier with the service. Love my new car! Thanks to Bill Mehrkens at MBRVC. He took such good care of me. Couldn't be happier with the service. Love my new car! More

Bill was an outstanding sales representative at Mercedes. After I had issues with my previous car, he went above and beyond to make sure I felt comfortable and confident in my new purchase. He was patient, a After I had issues with my previous car, he went above and beyond to make sure I felt comfortable and confident in my new purchase. He was patient, attentive, and truly cared about my safety every step of the way. I’m very grateful for his help and highly recommend working with him. More

We went in to just “look” and walked out with a car in less than an hour. Bill was the best! He never pressured anything, worked with our budget and made everything so easy. I’m already looking forward to less than an hour. Bill was the best! He never pressured anything, worked with our budget and made everything so easy. I’m already looking forward to going back once my lease is up. Thank you Bill, see you in three years! More

Let me be clear: the only reason this place gets 2 stars instead of 1 is because of Julian, who in my opinion is a good salesperson who did his best to help us. We came in seriously interested in purchas instead of 1 is because of Julian, who in my opinion is a good salesperson who did his best to help us. We came in seriously interested in purchasing one of the newer AMG models, but were told we could not test drive any of their AMGs due to concerns about depreciation from added mileage. That’s frankly absurd in my opinion - this is a dealership selling high-performance vehicles, not a museum. I might understand that logic for something like a Ferrari or Rolls-Royce, but a Mercedes? You’ve got to be kidding me. We made it clear that we would not purchase any vehicle without test driving it. Their response was that a test drive would only be allowed if we first sat down to discuss pricing. When I asked how that would somehow prevent “depreciation”, especially if we weren’t even planning to buy that specific AMG anyway, they couldn’t provide a coherent answer. It came across as a weak excuse to control the sales process rather than a legitimate policy. For comparison, the Mercedes dealership in Bayside, Queens had no issue allowing AMG test drives, so this is clearly not a brand-wide policy, but rather a specific policy of this location. We then asked to speak with a manager to better understand the reasoning. The manager literally came out but chose to ignore us after standing behind us for a few minutes. To me, this level of disregard for serious potential buyers is completely unacceptable. If this is how they treat customers before a sale, I can only imagine what happens afterward. I would strongly recommend taking your business elsewhere if you’re looking for a professional, transparent, and respectful car-buying experience. More

As always , Bill was extremely helpful and worked hard to find us the care we wanted. I think this is our third or fourth time working with Bill and we will remain repeat customers... I would also add that find us the care we wanted. I think this is our third or fourth time working with Bill and we will remain repeat customers... I would also add that Segun Maxwell was extremely helpful, couteous and efficient at getting us through pick up. More

I had a great experience working with Elenita. Communication was smooth and easy, and most importantly, she delivered exactly what she promised. The entire process was straightforward and professi Communication was smooth and easy, and most importantly, she delivered exactly what she promised. The entire process was straightforward and professional, and I really appreciated the efficiency and transparency. Highly recommend! More

Warm, low-pressure sales experience. Helpful educational session when picking up the vehicle. A pleasure to recommend! Helpful educational session when picking up the vehicle. A pleasure to recommend! More