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Mercedes-Benz of Salem

Salem, OR

4.8
794 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 794 reviews

May 30, 2023

Excellent customer service, friendly and professional. Willing to take the time to explain issues in detail. For example worn tires. Gave reasons why should stay with brand on car, cost, and said to call More

by Marilyns0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front office staff
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! We are happy we could serve you.

May 30, 2023

Eli was very friendly, extremely helpful, always on top of things keeping us informed. Thank you very much Eli. More

by LUIS53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Enjoy your new Sprinter! Thank you for choosing Mercedes-Benz of Salem!

May 29, 2023

Bernardo was wonderful from beginning to end with the purchase of my car. Don is always great as well. More

by YTAMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernardo
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We're glad we could get you behind the wheel of a new car! Thank you for choosing Mercedes-Benz of Salem!

May 26, 2023

I have always like the service at Salem mb. I can trust that they will do a good job. More

by Colandemrsvaldez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

You can always trust us! Thank you for choosing Mercedes-Benz of Salem!

May 25, 2023

The service is always number one though the cost has always been high. We have not had to return because it wasn't done properly. More

by GUNDERMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We certainly want to hear from you if your service wasn't performed correctly. Please send an email to service@salemmercedes.com of give us a call. Thank you for the review!

May 25, 2023

Friendly and courteous staff. All work was performed as requested and on time. Will be going back. More

by peters_jamesk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We look forward to your return! Thank you for choosing Mercedes-Benz of Salem!

May 23, 2023

Mercedes-Benz of Salem was extremely helpful with finding and giving me the most affordable price for service! More

by Charlotterm2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 23, 2023

Great dealership excellent service more costly to maintain my MB than my Caddie Very friendly More

by SHERHA2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 20, 2023

They are amazing! Very nice and knowledgeable, took care of our issues with fuel door first time and on short notice! More

by brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 19, 2023

Fast and great all around experience! Will definitely be coming back for follow up work. More

by Kara.rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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