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Mercedes-Benz of Salem

Salem, OR

4.8
818 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 818 reviews

February 16, 2018

Pleasant experience leasing our new Merecedes It had been quite sometime since i went to a car dealer. from the moment we stepped into the dealership Gayle was very friendly, did not pressure us i More

by Nagaraj Raghavendran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennet, Gayle Rachtman
Feb 19, 2018 -

Mercedes-Benz of Salem responded

Thank you for the review, we like making your visit enjoyable!

February 14, 2018

The best experience buying my new Mercedes ! I always dread car shopping but dealing with Adrien Klock was an absolute pleasure. Her concern was my needs on buying the perfect car which in the pa More

by Peggy A Strametz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrien Klock
Feb 19, 2018 -

Mercedes-Benz of Salem responded

Thank you Peggy, thank you for choosing Mercedes of Salem!

February 13, 2018

Very helpful Brian Merrell was very kind and helpful as i was making inquiries about my own company's services to dealerships and went out of his way to get me in More

by Jarod Hunt
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Mercedes-Benz of Salem responded

Thanks for the review Jarod!

January 25, 2018

Overall excellent Mike and Lisa are wonderful to work with. Treated us like family! We have now purchased 4 cars from Valley Motors. No high pressure sales pressure. More

by Jovi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Upex
Jan 29, 2018 -

Mercedes-Benz of Salem responded

No pressure is how we do things, it's just a bonus when dealing with amazing customers like you!

January 24, 2018

Excellent friendly and attentive service Lisa and Mike were extraordinarily helpful to my husband and me in going through the process of selecting and purchasing a new car. I have to say th More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Upex
Jan 29, 2018 -

Mercedes-Benz of Salem responded

Carolyn, we feel that you might as well have a good time when buying a new car.

December 31, 2017

The best service ever! Lisa Upex is the best!!! Lisa Upex is knowledgeable, non-pushy, and cares about serving the customer! She goes up and beyond! All of the staff is friendly and treated my like More

by Bobbi Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Upex
Jan 03, 2018 -

Mercedes-Benz of Salem responded

Thank you Bobbi Jo, we treat you like family because you are part of our family.

December 02, 2017

Outstanding Start to finish the best car buying experience of our lives. Cant say enough about the way this team took car of us. We were in and out and on with More

by Sean H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Donofrio , Lisa Upex
Dec 04, 2017 -

Mercedes-Benz of Salem responded

Thank you Sean, not only for the kind words, but for being an easy customer to work with.

November 05, 2017

Professional quick and fast service Went into dealership for some wiper blades and was treated very well, after purchase the gentleman installed my wiper blades and I was on my way in a More

by ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2017 -

Mercedes-Benz of Salem responded

Thank you Ellen, we are always here when you need us.

November 03, 2017

Fabulous customer buying experience Lisa Upex, our salesperson was great! We ordered our GLC 300 from Germany. While it took some time (expected), they kept us informed, and it is Beauti More

by SheriDVM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Upex
Nov 07, 2017 -

Mercedes-Benz of Salem responded

Thank you Sheri, it is easy when we have great customers like you!

October 12, 2017

Looking for a new SUV I was looking for a new SUV. I worked with Ingrid and she was very friendly and helpful. I ended up buying a Lexus but that had nothing to with the ef More

by art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ingrid Wik
Oct 17, 2017 -

Mercedes-Benz of Salem responded

Thank you for the review Art, may you have many miles of smiles!

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