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Mercedes-Benz of Salem
Salem, OR
1,118 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,118 reviews
February 02, 2025
I had an outstanding experience at the Mercedes Benz of Salem. Tony and the team were professional,knowledgeable, and above and beyond to ensure a smooth and enjoyable visit. The service was efficient and Salem. Tony and the team were professional,knowledgeable, and above and beyond to ensure a smooth and enjoyable visit. The service was efficient and the attention to details was impressive. I highly recommend to anyone looking for a top notch customer care. Thank you for my Mercedes-Benz experience excellent. More
by Damara.njambi90
Verified CustomerEmployees Worked With
February 01, 2025
Don was more than helpful. While traveling from PDX to Newport had a check engine light. Arrived at MB of Salem and they put us right into the cue. The issue was found. Luckily While traveling from PDX to Newport had a check engine light. Arrived at MB of Salem and they put us right into the cue. The issue was found. Luckily we could continue on our trip without issue and take care of the problem with our local dealer in PDX. More
by nrkmann
Employees Worked With
January 28, 2025
Did a fine job. Car in & out of service shop in a timely manner, as promised. Friendly & helpful staff. Car in & out of service shop in a timely manner, as promised. Friendly & helpful staff. More
by stacy18
January 28, 2025
The service rep and a person in the shop were extremely helpful and curtious.curious. I dropped by two days earlier to check on parking my RV, and the shop guy came out and gave me some recommendations. It helpful and curtious.curious. I dropped by two days earlier to check on parking my RV, and the shop guy came out and gave me some recommendations. It's great to work with people that know their products. More
by FAB19992000
Employees Worked With
January 27, 2025
Very good and smooth process. Communication was timely and clear. The dealership and all personnel seemed excellent. Communication was timely and clear. The dealership and all personnel seemed excellent. More
by CHRIS.HALE
January 23, 2025
Awesome experience, super responsive, go above and beyond to meet and exceed their clients needs. to meet and exceed their clients needs. More
by ryankulig
Employees Worked With
January 23, 2025
Great service, pleasant people, I was able to get a loaner since they were booked up all the first day (I was unscheduled with a new warning indicator light) car returned cleaner and in better conditio loaner since they were booked up all the first day (I was unscheduled with a new warning indicator light) car returned cleaner and in better condition the next day. Thank you More
by HALOTHANE
Employees Worked With
