Mercedes-Benz of Salem - Service Center

Very professional and prompt with a nice waiting room. Good follow through with a complete service package. Thanks Good follow through with a complete service package. Thanks More

They are great folks. Very attentive, thorough. Always greeted with a smile. I really appreciate all of them. Very attentive, thorough. Always greeted with a smile. I really appreciate all of them. More

Nice, clean, friendly and fast service. I dont have anything else to say you're great!! I dont have anything else to say you're great!! More

Great customer service. Very friendly and easy to deal with. They were ready when we arrived and finished when promised. Very friendly and easy to deal with. They were ready when we arrived and finished when promised. More

All the service that was done was explained to our satisfaction. Staff is friendly and seem to genuinely care about their customers. The waiting area is comfortable and is very nice they provide co satisfaction. Staff is friendly and seem to genuinely care about their customers. The waiting area is comfortable and is very nice they provide coffee and drinks. More

Evan is always friendly and helpful. My van is always ready ahead of time. Great waiting area too. My van is always ready ahead of time. Great waiting area too. More

Always treated with respect and consideration from start to finish. Don keeps me updated on progress with no surprises. I always know I’ll be treated right whenever I need them. to finish. Don keeps me updated on progress with no surprises. I always know I’ll be treated right whenever I need them. More

It's definitely not a big city dealership. Things take a little longer to get done because they're so small. They don't have the staff nor the parts avaliable. But, really great people in serv Things take a little longer to get done because they're so small. They don't have the staff nor the parts avaliable. But, really great people in service. Taking so long is justifiable. Lastly, I refuse to take my 2013 GL63 AMG, and my 2002 E320 to anyone but Mercedes. both cars are in amazing condition. I'll pay the $190.00 shop fees. I'll pay more for Mercedes parts. They guarantee their work. Small shops say they do, but most don't. I LOVE higher standards with everything. Proud people in whatever they do. It costs more...period. I will give them a 5 star when the day comes when my car is finished on time or under. More

I highly recommend using MB of Salem. They do what they say and say what they do. No surprises or delays. The team is well prepared and organized. I have always been treated very well jus They do what they say and say what they do. No surprises or delays. The team is well prepared and organized. I have always been treated very well just like part of the team. I love MB of Salem. More

Honest to deal with as well as prompt and courteous service every time. Followed through on honoring service discount coupon. service every time. Followed through on honoring service discount coupon. More