Mercedes-Benz of Silver Spring

Great customer service it was a great respectful and straightforward service. No wasting time for anything. No feeling pressured to make any decision. The first day I went t it was a great respectful and straightforward service. No wasting time for anything. No feeling pressured to make any decision. The first day I went there, I have to leave And go for an important appointment. He simply asked me when I will be back. The following day when I was there, he took time to go through all the features of the car in great details and offered that I may come another day to go through it again. When it comes to the price.....I was more than happy for the special price I received with no back and forth discussion. I like the fact that I never felt under estimate to buy that type of car.if you know what I mean. Overall excellent service. More

Excellent attention and support I really recommend going to Mercedes of silver spring and check out their vehicles, the attention is very good and the employees are always willing to I really recommend going to Mercedes of silver spring and check out their vehicles, the attention is very good and the employees are always willing to help you with any concerns you might have. More

Exceptional Service The entire team was helpful, knowledgable and went above and beyond to ensure my needs were met I never felt pressured. Quality service and a quality The entire team was helpful, knowledgable and went above and beyond to ensure my needs were met I never felt pressured. Quality service and a quality product was delivered. More

My review The Professionalism, the Excellent customer support, friendly people, and the follow up, I could go on and on but these are the reasons why I gave thi The Professionalism, the Excellent customer support, friendly people, and the follow up, I could go on and on but these are the reasons why I gave this review. More

Great and Exciting Buying Experience I was greeted at the front entrance by Mr. Bijan Nejadi. Bijan was extremely helpful, knowledgeable, thorough, professional, and patient with helping I was greeted at the front entrance by Mr. Bijan Nejadi. Bijan was extremely helpful, knowledgeable, thorough, professional, and patient with helping me purchase my first Mercedes-Benz. Bijan made it a stress-free buying experience for me, and we got through the process with no issues at all. I am happy that I was able to get the vehicle that I wanted, and I really appreciate Bijan making it an overall wonderful purchasing experience for me. I look froward to any future meetings that we may have together. Thank you! Carlton Halsey More

Friendly and Helpful Lester Standford was wonderful to work with for the purchase of our new Mercedes. He was very friendly and helpful in explaining all the features of o Lester Standford was wonderful to work with for the purchase of our new Mercedes. He was very friendly and helpful in explaining all the features of our new car. Thank you Lester - You are the best More

Excellent service We really loved our recent experience with Christian and O'Reilly in the service department. They both provided excellent service and helped us to w We really loved our recent experience with Christian and O'Reilly in the service department. They both provided excellent service and helped us to with repairs and yearly service of our 2 cars We are very happy with all the wonderful service for many many years by Christian and O'Reily - They are truly the best! Thank you both and the whole Mercedes Team of Silver Spring! More

Awesome experience This was my first Mercedes purchase and I was very worried but Charlie took his time explaining everything I need it to make the deal happen great cus This was my first Mercedes purchase and I was very worried but Charlie took his time explaining everything I need it to make the deal happen great customer service More

Amazing experience Charlie was extremely helpful through and through in this buying experience of ours. We went to the dealership to buy a car that we saw online for my Charlie was extremely helpful through and through in this buying experience of ours. We went to the dealership to buy a car that we saw online for my wife. But the car didn’t have some of the features we expected it to have. Charlie helped us find another certified preowned breed, 2016 Mercedes Benz C Class 300 4MATIC, which we liked much better than the one we went for. It was loaded with way more cool features than we were looking for. In addition, Charlie is just a phone call away to provide us help and support after purchase whenever we needed one. More

Excellent Sales Experience! My husband and I had a very pleasant sales experience in Silver Spring. We visited several dealerships looking for the right opportunity and Ty Gould My husband and I had a very pleasant sales experience in Silver Spring. We visited several dealerships looking for the right opportunity and Ty Gould was very kind and attentive to our needs. Our interactions with Keith (Sales Manager), Terry (Business Manager) and Mr. Lovence (Sales Consultant) were also very professional, attentive, pleasant and efficient. Experiences in car dealerships can sometimes be very stressful and unnerving, but we would recommend this dealership to anyone. More