Mercedes-Benz of Silver Spring

Good experience Charlie was very kind and professional. He had the patience to spend the whole day with us and also walk us through all the doubts we had. We ended le Charlie was very kind and professional. He had the patience to spend the whole day with us and also walk us through all the doubts we had. We ended leasing c300 thanks to his calmness and how he was able to make us the offer. Also He was very courteous after I brought the vehicle to service dept. he always followed up with me We always contact him after this. For any vehicle related issues. I highly recommend Charlie. He is an asset to your dealership. If we plan to buy out the vehicle We are sure it would be through him More

Exceptional continuing service I’ve had a wonderful experience with a particular sales person Mr Rod at the silver Spring Mercedes dealership since I bought my car up to now. Mr. Ro I’ve had a wonderful experience with a particular sales person Mr Rod at the silver Spring Mercedes dealership since I bought my car up to now. Mr. Rod is a wonderful person and salesman. He is always helpful even after the deal and he is always available to answer any questions or concerns I have More

Charlie Miller - Amazing Sales Representative Charlie Miller made buying my new vehicle a pleasant experience. He never pressured me. He had extensive knowledge of the vehicles. He made sure I Charlie Miller made buying my new vehicle a pleasant experience. He never pressured me. He had extensive knowledge of the vehicles. He made sure I was happy every step of the way. He even followed up several times in the week following my purchase to answer my 1000 questions again and make sure I was satisfied. I have already recommended him to friends looking for a vehicle. He is just a great real guy! More

Charlie Miller - Excellent Sales Experience Charlie Miller is excellent. He listened to my needs and helped me find the perfect vehicle. He made the buying process so seemless. I can not say Charlie Miller is excellent. He listened to my needs and helped me find the perfect vehicle. He made the buying process so seemless. I can not say enough good things about working with Mr. Miller. We will definitely be seeking out his assistance when it is time for us to purchase another vehicle! More

Extremely knowledgeable and personable. Most responsive. Len is known by me and several of my friends as the man to go to for all things Mercedes! He should be the face of Herb Gordon. Len is known by me and several of my friends as the man to go to for all things Mercedes! He should be the face of Herb Gordon. More

Great experience with Rod We met with Rod while car shopping. Our experience was beyond 5-star. He took us through test drive and made every part of it very enjoyable. If we de We met with Rod while car shopping. Our experience was beyond 5-star. He took us through test drive and made every part of it very enjoyable. If we decide to purchase a Mercedes, we will definitely work with him. He is a great asset to the dealership and Mercedes. More

Excellent job He do a excellent job , and I’m very happy and excited with my purchase, I will recommend him with all my friends, thank you so much! He do a excellent job , and I’m very happy and excited with my purchase, I will recommend him with all my friends, thank you so much! More

First Time Benz Owner! The staff persons I worked with were very inviting. This made all the difference in my car shopping experience. Rod & Dorit helped me get the car of The staff persons I worked with were very inviting. This made all the difference in my car shopping experience. Rod & Dorit helped me get the car of my dreams!! More

My Mercedes Experience, par Excellence I walked in and saw my car on the showroom floor. Ty's professionalism and courtesy exceeded my expectations which I didn't think was possible. I cou I walked in and saw my car on the showroom floor. Ty's professionalism and courtesy exceeded my expectations which I didn't think was possible. I couldn't have been happier with my decision to purchase my Mercedes at Mercedes of Silver Spring. This dealership's customer service far exceeds any other dealership I have ever been to. AWESOME! Any time I have a question I can call Ty and he gives me the answers I need and ifs he's not available he promptly returns my call. Dorit, my finance person, was very kind, informative, knowledgeable, and clear in her explanations of additional warranties and products that were best for me and very understanding. Thank you More

Excellent Service My buying experience was amazing. They made me and my family feel at home and offered us a great deal. My next car will definitely be brought at this My buying experience was amazing. They made me and my family feel at home and offered us a great deal. My next car will definitely be brought at this car dealership. More