Mercedes-Benz of Silver Spring

Awesome Experience #1 things is I did not feel pressured to buy the vehicle that I purchased! I felt like everyone was genuine and wanted to sincerely help me in my jour #1 things is I did not feel pressured to buy the vehicle that I purchased! I felt like everyone was genuine and wanted to sincerely help me in my journey of purchasing a vehicle that I wanted! I will always recommend them and this dealership to all my colleagues and friends! More

Great Sales Force and Buying Experence. Ty Gould did an excellent job guiding me through the purchasing process. There was no pressure to buy. After the purchase he helped me through all t Ty Gould did an excellent job guiding me through the purchasing process. There was no pressure to buy. After the purchase he helped me through all the features onmy new car. He returned my calls after the sale assisting me features I hadn't asked about. I would recommemd Ty and Silver Spring Mercedes Benz to anyone looking topurchase a Mercedes. More

stay away would recommend you stay away; bait and switch, shady tactics used here; worked with numerous employees and all of them were pretty bad; look elsewher would recommend you stay away; bait and switch, shady tactics used here; worked with numerous employees and all of them were pretty bad; look elsewhere when wanting to buy a vehicle More

Literally the Best Car-Buying Experience I worked with Ty at Mercedes-Benz of Silver Spring. I had recently been to another dealership but didn't have the best experience. As soon as I walked I worked with Ty at Mercedes-Benz of Silver Spring. I had recently been to another dealership but didn't have the best experience. As soon as I walked in to meet with Ty, I felt welcome and a sense of genuine care. Everyone from Ty and Keith to Dorit (financial)... amazing. I would recommend this dealership to any of my friends looking to join the Benz family. More

Informative, fast and easy to work with! I would highly recommend working with Ty! He is knowledgeable not only of the vehicles, but the entire process of having tags, titles, registration an I would highly recommend working with Ty! He is knowledgeable not only of the vehicles, but the entire process of having tags, titles, registration and emissions testing. He carries himself in a very consultative and personable manner. Not once did I feel like I was being sold a car. Definitely work with Ty on your next upgrade!! More

Mr O'Riley provided great customer service It was my first time dealing with Mr O'Riley - he was courteous, attentive and detail oriented and focused on good customer service. he does not smile It was my first time dealing with Mr O'Riley - he was courteous, attentive and detail oriented and focused on good customer service. he does not smile much (even his photo shows!) but knows what he is doing - he is simply there to service the customer and to do a great job. Tanks for your great service. More

Exceptional Drove over 5 hours to get to this dealership and specifically Julius. He came in on his day off to make sure we were totally satisfied. Can not speak Drove over 5 hours to get to this dealership and specifically Julius. He came in on his day off to make sure we were totally satisfied. Can not speak highly enough about him and the rest of the staff and dealership. Was worth the drive! Thank you Julius More

Amazing sales guy I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and pati I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and patient. And he made sure I got what I wanted. I was very pleased. More

Great experience! Second time at this dealership, same wonderful experience. Jay the manager was very professional and flexible and he hooked us up with a great sales a Second time at this dealership, same wonderful experience. Jay the manager was very professional and flexible and he hooked us up with a great sales associate, Rod Durden who made sure that our vehicle transaction was flawless. We live in VA, but will always go the extra mile for great customer service. Thank you!!! More