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Mercedes-Benz of Silver Spring

Silver Spring, MD

5.0
2,208 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,208 reviews

December 28, 2018

Excellent Thank you very much for the great service Chirped and Dorit were both outstanding I have a pleasant working relationship and appreciate their hard More

by Alex 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Mercedes-Benz of Silver Spring responded

Alex, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2018

Rod Durden-Great guy to deal with Rod helped us buy our new 2019 S560 4matic. From the time of our first greeting to completing the sale, he was professional, courteous and sensitive t More

by bfterp77
Recommend Dealer
Yes
Employees Worked With
Rod Durden
Jan 02, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

December 27, 2018

Very friendly and you can trust Charlie Miller is very friendly and the person you can trust. I highly recommend Charlie Miller to my friends and family members. He has lots of knowl More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2018

Thank the excellent job Mr. Charlie Miller did for me I visited Silver Spring MB and met Mr.Charlie Miller in early Nov 2018. from that time on, Charlie introduced their products carefully via phone call, More

by John Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Mercedes-Benz of Silver Spring responded

John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

December 27, 2018

Just excellent sales and service overall Very pleased with the service I received from the team at this dealership. The staff is very warm and welcoming. Their prices are very competitive More

by MBowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gonzalez, Terrence Abrams, Bijan Nejadi
Dec 28, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 19, 2018

Superb Service! Rodrecus Durden provided superb customer service and truly made my experience pleasurable. He was informative, honest, patient, professional, and alwa More

by T.Everett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Durden
Dec 20, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!

December 18, 2018

Best Car Dealership Experience All the staff we interacted with were of the highest professionalism. Ty Gould, by far, the best car salesman we have either dealt with! Awesome! More

by Regulator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Abrams, Ty Gould
Dec 20, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

December 17, 2018

Mohammad The Great My experience today at the Mercedes dealership of Silver Spring was completely and utterly fantastic. Mohammad is a awesome and informative sales repr More

by Bigalsmuzik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Talayi
Dec 20, 2018 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Silver Spring! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 14, 2018

Bijan was knowledgeable, patient, and did not push the sale. Bijan Nejadi, provided excellent service to my wife and I. He listened to our questions and concerns and made the experience a positive one. Thank yo More

by BC & KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijan Nejadi
Dec 17, 2018 -

Mercedes-Benz of Silver Spring responded

Thank you for taking the time to let us know how we did. If you have any further needs or questions, please don't hesitate to reach out!

December 12, 2018

Wear a pair of running shoes to this dealership Lack of any form of management, professionalism, care for the customer. It starts at the top with guy at the end office who isn't willing to assist a More

by Disappointed123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Rew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Mercedes-Benz of Silver Spring responded

Thank you for taking the time to let us know about your experience. We take all customer concerns seriously and would appreciate the opportunity to learn more about your visit but are unable to identify you by your username. At your convenience, please reach out our General Manager, Jim Elefantis at 301-890-7658 or jelefantis@mileone.com.

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