Mercedes-Benz of Silver Spring

I had an excellent buying experience with Julian Chin from start to finish, including the registration hiccup (not Julian's fault...lol). Julian was very professional and knowledgeable about the GLC 300 from start to finish, including the registration hiccup (not Julian's fault...lol). Julian was very professional and knowledgeable about the GLC 300 and even added a few known tips about the vehicle. He respected my time and answered every question. There was no hidden agenda to pressure me to buy the SUV. Julian Chin followed through on every step of the process and even checked on me after I had the SUV for a few days. I would highly recommend Julian Chin if you want to buy a Mercedes-Benz! More

I had the pleasure of working with Julian Chin at the Silver Springs Mercedes-Benz dealership. Julian was extremely helpful, efficient, knowledgeable and friendly. He went above and beyond to be sure my Silver Springs Mercedes-Benz dealership. Julian was extremely helpful, efficient, knowledgeable and friendly. He went above and beyond to be sure my purchase was smooth and successful. If you're in search for a car then ask for Julian Chin you will not be disappointed!! Also, May Shyne who is the Finance Manager made this a pleasurable buying experience! Thank you both. - D. Brinsen More

Edward Moore is an exceptional sales representative. My experience was 100% satisfied I will highly recommend him. This is my 4th vehicle purchased with him. We traveled from Atlanta Georgia to do busin My experience was 100% satisfied I will highly recommend him. This is my 4th vehicle purchased with him. We traveled from Atlanta Georgia to do business with him. More

Julian Chin has been a phenomenal sales person in our acquisition of the 2023 Mercedes EQE.350. I was impressed with how quickly our process of purchase has been. I would highly recommend Julian to my fr acquisition of the 2023 Mercedes EQE.350. I was impressed with how quickly our process of purchase has been. I would highly recommend Julian to my friends and family. More

Edward Moore is an excellent sales representative. He was so helpful, knowledgeable, kind and patient. He made sure I left the dealership happy with my new GLC 300. I will recommend him to others and He was so helpful, knowledgeable, kind and patient. He made sure I left the dealership happy with my new GLC 300. I will recommend him to others and definitely will work with him again in the future. Please ask for Edward Moore the next time you visit Mercedes-Benz Silver Spring. More

I would strongly recommend taking your business elsewhere. Unfortunately, my experience dealing with Keith was extremely disappointing and unprofessional. While trying to purchase a $200,000 veh elsewhere. Unfortunately, my experience dealing with Keith was extremely disappointing and unprofessional. While trying to purchase a $200,000 vehicle, I was repeatedly given the runaround, had significant amounts of my time wasted, and ultimately dealt with commitments and statements that were later changed. The lack of clear communication and consistency made what should have been a straightforward transaction unnecessarily frustrating. What was equally disappointing was seeing how this approach affected his own sales staff, creating unnecessary obstacles for them while they were simply trying to complete a sale. Based on my experience, the level of professionalism, communication, and management was far below what I would expect from a dealership handling vehicles at this level. I would recommend saving yourself the time and frustration and doing business elsewhere. More

Edward Moore was fantastic to work with. He was knowledgeable about the product, answered all my questions, and helped me make the right decision. On top of that, he has a great personality He was knowledgeable about the product, answered all my questions, and helped me make the right decision. On top of that, he has a great personality that made the entire experience enjoyable. I highly recommend working with him! More

I had an excellent experience at this dealership. Chevist Mitchell was attentive, patient and very knowledgeable. He made sure all my questions were answered even after the sale. He wasn't pushy and Chevist Mitchell was attentive, patient and very knowledgeable. He made sure all my questions were answered even after the sale. He wasn't pushy and gave honest advice when asked. I felt like he was truly trying to help me find the right car and not just make a sale. Also, Carlos the Manager was very nice! He helped us get to the right monthly payment and when I had some concerns about the car post sale, they both made themselves available and handled it. I would highly recommend this dealership! Even Dorit, the business manager was a joy to work with! Don't go anywhere else to buy a Mercedes. This is certainly the right place! More

Julian was amazing from the first phone call. He made the process smooth and easy. I got exactly want I wanted even down to the price, I’m so thankful for him and his hard work and great customer He made the process smooth and easy. I got exactly want I wanted even down to the price, I’m so thankful for him and his hard work and great customer service. More

Everything was fast and easy and I’m so happy I got what I wanted. I wanted. More