Mercedes-Benz of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,812 reviews
Excellent dealership. Excellent finance manager, and excellent sales representative. Julius Elad was my sales person, and he gave me outstanding service. Simply outstanding! Great experience! excellent sales representative. Julius Elad was my sales person, and he gave me outstanding service. Simply outstanding! Great experience! More
Most of the employees are very friendly and courteous. My sales person was also very helpful and easily reachable. I will recommend this dealership to other family members. sales person was also very helpful and easily reachable. I will recommend this dealership to other family members. More
Great people & service. My experience was great. Thank you for all of your help. We may be back for another car & we will refer too. you for all of your help. We may be back for another car & we will refer too. More
Blair is absolutely amazing and he was patient and understanding throughout the selection process. He was incredibly attentive and followed up to ensure we were satisfied and all questions were answer understanding throughout the selection process. He was incredibly attentive and followed up to ensure we were satisfied and all questions were answered. He took the time to assist us and that’s so hard to find these days. Bravo on having such a wonderful team! More
Blair was really thorough in explaining the buying process! Very professional and welcoming attitude. Keep up the great work! Definitely recommend Blair as a consultant! process! Very professional and welcoming attitude. Keep up the great work! Definitely recommend Blair as a consultant! More
Chevist did an amazing job helping me select a new car. He was extremely helpful, patient, and allowed me to make my decision without being the stereotypical “pushy” salesman we tend to think are at dealer He was extremely helpful, patient, and allowed me to make my decision without being the stereotypical “pushy” salesman we tend to think are at dealerships. He took the time to walk me through different features in the car and how to operate them, even paired my cell phone to the car. Days after my purchase was made he followed up with me about reprogramming my second key, taking the time making the appointment and being present while I waited. Chevist may buying a car a very pleasant experience. I would also like to acknowledge Brad in the finance department who despite a personal lose was able to provide excellent customer service and answer all my questions. Like Chevist, Brad was also help and patient, addressing all of my concerns. More
Aaron was excellent to work with. He is extremely personable and knowledgeable; and made spending money a tolerable experience. He is a true class act! personable and knowledgeable; and made spending money a tolerable experience. He is a true class act! More
Chevist Mitchell was excellent as my sales consultant! His customer service was great! Good service, good services, good service, good service, and good serves. Thanks!!! His customer service was great! Good service, good services, good service, good service, and good serves. Thanks!!! More
Ed really took care of us. We came in for a test drive but left with a CPO vehicle that we are going to enjoy 😉 but left with a CPO vehicle that we are going to enjoy 😉 More
The best dealer around the area. I was thinking to get a Toyota Camry TRD and visited at least 5 dealers. HOLLY SHOOT, those salesman's attitude and willingness to rip you off is AMAZING. A night before Toyota Camry TRD and visited at least 5 dealers. HOLLY SHOOT, those salesman's attitude and willingness to rip you off is AMAZING. A night before I visited the Mercedes-Benz of Silver Spring, I told myself this is my last trip if they were doing the same thing as other dealers, I will not consider buying a car this year. Luckily, I met this dealer and reliable salesman, Mr. Wale Okanlami. He just made the whole transaction process flawless and easy to understand. Also, he helped me to get a very decent trade-in value. I only wrote two recommendations for any business so far, and Mercedes-Benz of Silver Spring & Mr. Wale Okanlami is one of them. If you are looking for a professional dealership with a caring attitude and 0 BS, this is the place to go. More