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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,815 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,815 reviews

April 30, 2021

Chevist Mitchell was excellent as my sales consultant! His customer service was great! Good service, good services, good service, good service, and good serves. Thanks!!! More

by sophiaacquah
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 29, 2021

Ed really took care of us. We came in for a test drive but left with a CPO vehicle that we are going to enjoy 😉 More

by cddedc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2021

Edward!!! Your the best! I’ve never felt more comfortable buying a car then with you!! Very professional and super knowledgeable about Mercedes-Benz! Recommend More

by Sanchez.Victor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : May from Finance Dept!!!
Apr 30, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2021

The best dealer around the area. I was thinking to get a Toyota Camry TRD and visited at least 5 dealers. HOLLY SHOOT, those salesman's attitude and willingness to rip you off is AMAZING. A night before More

by Hao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wale Okanlami
Apr 30, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2021

I had a good experience overall during a test drive. Cecil was helpful and courteous during my visit. I will contact him if I decide to buy Mercedes. More

by Absolutepns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil McCoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Mercedes-Benz of Silver Spring responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

April 26, 2021

Blair has excellent customer service. His knowledge the vehicles and customer care is the best I’ve seen in a long time. I recommend seeing Blair to buy your next Mercedes. More

by Suge84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Shepherd
Apr 27, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2021

The service is impeccable and very professional. I would definitely go back and refer everyone I know. Thank you for all of your help, Blair! More

by abrooke0523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Shepherd
Apr 28, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2021

Great experience all around! Professional, knowledgeable, courteous, transparent, and easy to deal with. Felt comfortable working with him throughout my experience. Highly recommend! Thank you More

by tyeeblue7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blair Shepherd
Apr 27, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2021

Excellent dealership, good selection of cars and excellent customer service. Julius was extremely helpful in my car search and helping me to select a car. I am very happy with him More

by Rdibonge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Elad
Apr 27, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2021

Exemplary service! My sales consultant Julius Elad went far above and beyond to make sure that I received the best service! Definitely will recommend to family and friends! More

by Nzole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Elad
Apr 28, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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