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Mercedes-Benz of Silver Spring - Service Center
Silver Spring, MD
321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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321 Reviews of Mercedes-Benz of Silver Spring - Service Center
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August 16, 2023
Excellent customer service and quick response in resolving my tire issues. Thank you so much for all your help. resolving my tire issues. Thank you so much for all your help. More
by RMoore3803
Helpful August 08, 2023
Very efficient service department process from beginning to end. Thorough details given during the service of my car. Service Advisor Steve Wyatt is amazing and the dealership/service department is a very n to end. Thorough details given during the service of my car. Service Advisor Steve Wyatt is amazing and the dealership/service department is a very nice facility. More
by Carlac65
Employees Worked With
July 27, 2023
Customer service was great and progress report was great. Wait time and communication was effective. Highly recommended. Wait time and communication was effective. Highly recommended. More
by Femi
July 24, 2023
Excellent service specially Juan Ayala very professional and answered all my questions and I’m looking forward to continue doing all my car services in this location and answered all my questions and I’m looking forward to continue doing all my car services in this location More
by Jennifer3marroquin
Employees Worked With
July 21, 2023
All workers are very good and friendly . .my service advisor are always help my need . .my service advisor are always help my need . More
by Yosuk
Employees Worked With
July 20, 2023
I have bought 5 Mercedes-Benz and received great service. When I brought my 2013 Mercedes-Benz for service, I decided to purchase a new one. This time, I had an excellent experience! I never been so happy t When I brought my 2013 Mercedes-Benz for service, I decided to purchase a new one. This time, I had an excellent experience! I never been so happy to purchase a car and receive that type of outststanding service in my life from Edward Moore. I want to thank all the team that participated in making my experience successful 🙏 🙌! More
by DIAMARIE COLBERT
July 19, 2023
Outstanding service and personnel. Juan Easily is a stellar excellor!! He is a xxxxxxpro and the best customer service advisor at this location. Juan Easily is a stellar excellor!! He is a xxxxxxpro and the best customer service advisor at this location. More
by Manigaultd
July 14, 2023
Great service especially Darrell who kept me informed throughout the process. I highly recommend any Mercedes-Benz owner to go to them throughout the process. I highly recommend any Mercedes-Benz owner to go to them More
by Mercedes
Employees Worked With
June 12, 2023
Service was good but response to the customer’s calls not good. Your automated response system not good if nobody responds to the email that your system generates. good. Your automated response system not good if nobody responds to the email that your system generates. More
by Mortgman
May 20, 2023
Very impressed with the professional and courteous way I was treated. Also was happy with the help concerning the bill. was treated. Also was happy with the help concerning the bill. More
by Pbangura2008@yahoo.com
Employees Worked With
