Mercedes-Benz of Sudbury

I can’t say enough positive things about my experience with Mercedes-Benz of Natick and all the help I received during my purchasing process and delivery process. Jonny Pham was excellent at explaining t with Mercedes-Benz of Natick and all the help I received during my purchasing process and delivery process. Jonny Pham was excellent at explaining the features of my new car. Howard Rosenberg has to be the best sales person I’ve ever worked with in the past. More

Great customer service from the sales team. Great experience and a god job done explaining the different options. Great experience and a god job done explaining the different options. More

I’m writing about Mr. johnny Pham, the help I received from him today was 10 stars. I felt as though I was talking with a family member or a concerned parent. It was a v johnny Pham, the help I received from him today was 10 stars. I felt as though I was talking with a family member or a concerned parent. It was a very difficult situation I was in and johnny guided me through out and at the end he still called and check up to make sure all was well. Another 10 stars .. thanks again More

I had the privilege of working with Jonny Pham at Mercedes Benz Natick, and his service exceeded all expectations. Jonny meticulously guided me through every essential detail, ensuring that I felt co Mercedes Benz Natick, and his service exceeded all expectations. Jonny meticulously guided me through every essential detail, ensuring that I felt confident and even a bit "spoiled" as a new Benz owner. His ability to highlight the excellence of my car's design truly showcased his expertise and passion for the brand. Jonny's introduction was both natural and easy to understand, tailored specifically to my needs. His explanations made even the most complex features accessible and enjoyable. As a testament to his thoroughness, before my long drive to another state, Jonny helped me test the SOS call function and ensured my tire pressures were correctly set. I couldn't be happier with the orientation Jonny provided. His exceptional service made the experience of learning about my new Benz's fancy functions delightful. I wholeheartedly recommend Jonny Pham for anyone looking for an outstanding car buying experience. Thanks so much, Jonny Pham and Jay Tang! More

Did a great job, Brian is the best. Really appreciate everything he did to give me my car back as soon as possible. Really appreciate everything he did to give me my car back as soon as possible. More

Casual but professional low pressure sales experience. Very reasonable trade allowance and price of vehicle. Very reasonable trade allowance and price of vehicle. More

excellent service Howard was very knowledgeable and helpful 10/10 service solved a problem with my purchase of a 2024 GLA250 AMG witch turned out to be a2025 model from Germany. GREAT Love it. I have helpful 10/10 service solved a problem with my purchase of a 2024 GLA250 AMG witch turned out to be a2025 model from Germany. GREAT Love it. I have purchased three M B here would not deal with any other dealership.. EXCELLENT -EXCELLENT-EXCELLENT. More

Fred Ramsey always takes good care of me…. his knowledge and input is always spot on! his knowledge and input is always spot on! More

What Wonderful 10/10 Excellent Service and care I received from everyone I worked with at the Mercedes dealership! Sharon T. is a Rock Star and an excellent receptionist! Vito my Awesome Expert S received from everyone I worked with at the Mercedes dealership! Sharon T. is a Rock Star and an excellent receptionist! Vito my Awesome Expert Sales Consultant; Yatin, my Amazing Finance Manager; Jonny P. is an Absolute delight, super informative, and a wealth of knowledge in all things Mercedes; Danny K. and Andrew T. are awesome, as is the rest of the management team as well! THANK YOU ALL for everything and for making my experience 10/10 Magnificent! More

I recently had the pleasure of purchasing a vehicle from Mercedes-Benz of Natick, and I can’t speak highly enough about the outstanding service I received throughout the entire process. From the moment I Mercedes-Benz of Natick, and I can’t speak highly enough about the outstanding service I received throughout the entire process. From the moment I walked in, I was greeted with a warm welcome by the receptionist, who offered me refreshments and promptly introduced me to one of the sales representatives, Charles. Charles took the time to understand my needs and preferences, ensuring that I felt comfortable and informed every step of the way, and became my self proclaimed "agent"! After my mind was made up and my deal was sealed, Charles set me an appointment with his co worker Jonny who was just as professional and kind as he was. Jonny took 2 hrs answering all my questions, providing me with detailed information about the features and benefits, and never made me feel rushed or pressured, when I asked him to explain something again (there was so much to learn). Their expertise and honesty were evident, making the decision-making process much easier for me. What truly stood out was the transparency and professionalism exhibited by the entire team. When it came time to discuss pricing and financing options, Ersa, who was fairly new and worked alongside Coles explained everything clearly and offered additional services that may be benifical to me. They were upfront about all costs involved, ensuring there were no surprises or hidden fees. The level of customer service extended beyond the purchase itself. Mercedes-Benz of Natick made sure that the car was in pristine condition and my gas tank was full before I drove off the lot. Charles even followed up a few days later to check if I was satisfied with my new vehicle and if I had any further questions. In summary, my experience at Mercedes-Benz of Natick was exceptional! The team’s dedication to providing top-notch service, their extensive knowledge, and their genuine care for their customers truly set them apart. I highly recommend Mercedes-Benz of Natick to anyone in the market for a new or used Benz. They have certainly earned a loyal customer in me! More