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Mercedes-Benz of Union
Union, NJ
855 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 855 reviews
August 19, 2025
We received great service from start to finish. We’re so happy that Mercedes employs knowledgeable people who care about what they sell, which is quality vehicles. Jessica was our salesperson and We’re so happy that Mercedes employs knowledgeable people who care about what they sell, which is quality vehicles. Jessica was our salesperson and she was great. Thank you Mercedes Benz of Union. Walter and Ella Joseph More
by mabelskid10
Employees Worked With
August 14, 2025
This service center is terrible. They tell you they check your car, but they really Dont. Joseph was my advisor and very rude and dismissive. They tell you they check your car, but they really Dont. Joseph was my advisor and very rude and dismissive. More
by mcdm112
Employees Worked With
Joseph
August 05, 2025
I recently bought a Mercedes with Jessica Cohen and the experience was absolutely incredible! From start to finish, Jessica went above and beyond—talk about customer service! She was knowledgeable, patient experience was absolutely incredible! From start to finish, Jessica went above and beyond—talk about customer service! She was knowledgeable, patient, and truly made the whole process smooth and enjoyable. I couldn’t have asked for a better person to work with. Thank you, Jessica, for making this such a great experience! More
by Ernesto Moreno
Employees Worked With
August 05, 2025
Jessica was fantastic! !! Service, knowledge, experience with her at Ray Catena was A+++. I would highly recommend anyone in the market for a luxury vehicle to go through Je !! Service, knowledge, experience with her at Ray Catena was A+++. I would highly recommend anyone in the market for a luxury vehicle to go through Jessica More
by malashley14
Employees Worked With
August 05, 2025
They had our vehicle in their care for about 10 weeks, sent it to body shop as per service rep, and was told by body shop they can not return car to us because nothing was fixed. Body shop which was excel sent it to body shop as per service rep, and was told by body shop they can not return car to us because nothing was fixed. Body shop which was excellent had to clean up the mess. Took another 2 weeks but did the job to the T, not Union Ray Catena Service department. Embarrassment. More
by januszces
Employees Worked With
Jillian Malloff, Jamie Rogers
August 03, 2025
Jessica and everyone we came in contact with was attentive and helpful. Purchasing a car at Ray Catena was a pleasant experience. attentive and helpful. Purchasing a car at Ray Catena was a pleasant experience. More
by Michaeljanuario430
Employees Worked With
August 02, 2025
The experience was awesome. Jess was knowledgeable, accommodating, and a pleasure to do business with. The whole process was quick and easy and I would certainly buy from her ag Jess was knowledgeable, accommodating, and a pleasure to do business with. The whole process was quick and easy and I would certainly buy from her again. More
by Bryanweatherly1
Employees Worked With
August 02, 2025
Great service. Jessica worked hard to get us what we wanted. Would recommend to others. Jessica worked hard to get us what we wanted. Would recommend to others. More
by seanyun
Employees Worked With
July 29, 2025
Great job - facilitate the deal , definitely a recommend . Also they don’t give you a hard time when you trade . Honest at the beginning. Thank you . . Also they don’t give you a hard time when you trade . Honest at the beginning. Thank you . More
by Aloísio Campanha
Employees Worked With
