Mercedes-Benz of Union

excellent experience, no surprises, very professional Before arriving They quoted me a firm price on the new car and a value range on my trade in. I arrived at the dealership everything was as promised an Before arriving They quoted me a firm price on the new car and a value range on my trade in. I arrived at the dealership everything was as promised and the trade in was valued on the upper range of the phone quote. Stan the salesperson was welcoming and knowledgeable. The general manager bent over backwards to insure I got a good deal in the fashion that I wanted. The tech support people were good teachers, well prepared and again very professional. A very positive experience all around. My hat is off to the team in Union! More

Great customer service. Fair pricing and negotiations. I'm so glad I chose this dealership to purchase my first Mercedes Benz. I'm loving my 2007 SL550. My sales person Stanley, was friendly, knowledgeabl I'm so glad I chose this dealership to purchase my first Mercedes Benz. I'm loving my 2007 SL550. My sales person Stanley, was friendly, knowledgeable and made it a great experience. Everyone I met here was a pleasure to deal with. Fair pricing and negotiations with a great selection. I would definitely return and recommend this dealership. More

Great experience from beginning to end Howard Hughes at Ray Catena was a terrific help to me in a tough situation. He handled my lease with style, class and humor. Howard went above and bey Howard Hughes at Ray Catena was a terrific help to me in a tough situation. He handled my lease with style, class and humor. Howard went above and beyond to make sure I left with precisely the vehicle I wanted (and then some) and made the process ridiculously easy More

Excellent experience! I purchased a new GLC 300 over the weekend and cannot say enough about how incredibly helpful both Chris Bradfield (Product Concierge) and Ed Moravek I purchased a new GLC 300 over the weekend and cannot say enough about how incredibly helpful both Chris Bradfield (Product Concierge) and Ed Moravek were with my visit to Ray Catena of Union. I knew what I wanted well in advance of coming to the dealership, so I sincerely appreciated their attention to my specific needs and their assistance with helping me understand the nuances of my inquiry of lease vs. purchase, some of the tech details of the new GLC, etc. I will be back for all future purchases and look forward to the same level of customer service. Bravo guys! More

Service with Excellence Mia was professional, courteous, organized,very knowledgable and gave attention to time and Customer Care. Tyrell was very patient, knowledgeable a Mia was professional, courteous, organized,very knowledgable and gave attention to time and Customer Care. Tyrell was very patient, knowledgeable and courteous. Manager was helpful and courteous. More

The best experience ever!! I walked into Ray Catena Mercedes Benz of Union not expecting to leave with a car, mainly because it was the first dealership I stepped foot in. Howev I walked into Ray Catena Mercedes Benz of Union not expecting to leave with a car, mainly because it was the first dealership I stepped foot in. However, after meeting and speaking with Victor, I felt comfortable and right at home. Being in the sales field myself, I must say I'm not the easiest to please, but Victor did a phenomenal job of not making me feel like he was there just for "the sale." He genuinely cared about me getting the deal I was comfortable with and most of all loving the car I left with. I just can't say enough positive things about Victor. If you're looking for a sick ride, a great deal, and an all around good guy who isn't there just to sell you something, but to ensure that you are pleased, Victor is THE GUY to call. More

Great experience with Stan who was knowledgable, patient and accommodating, made for a good deal for all involved, and a smooth, efficient and pleasant experience. who was knowledgable, patient and accommodating, made for a good deal for all involved, and a smooth, efficient and pleasant experience. More

Car tutorial given by ChristopherBradfield to me on 5/16 for The first word that comes to mind following my experience with Christopher is FANTASTIC! He is knowledgeable, patient, friendly and really cares abou The first word that comes to mind following my experience with Christopher is FANTASTIC! He is knowledgeable, patient, friendly and really cares about the valuable job he is doing. In addition to the valuable time we spent together he stressed that I should call him for any question and he will be there to help. All dealers need to have more people like Christopher to make the industry achieve a very positive image. More