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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,175 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,175 reviews

August 24, 2022

We always receive very excellent auto (and customer) service from M/B of The Woodlands. More

by Linda M/B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Aug 24, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Linda, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 23, 2022

Very accommodating and clean dealership. They took care of me the minute I stepped in the door. Highly recommend buying from them. More

by Shannin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jackson
Aug 24, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 18, 2022

I’m a business dev leader in another industry, I understand sales. Marcos is patient, accommodating, responsive and a skilled listener. He made my family and I feel comfortable and safe in our decis More

by Matt.mueller2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Matt, for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 18, 2022

Wow where do I start I had to unexpectedly buy a new vehicle. Marcos made the transition so comfortable😃 great customer service he answered all my questions even after I purchase my vehicle.he was just More

by Queen Tuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Aug 18, 2022 -

Queen Tuck responded

😃

August 18, 2022

I love this dealership. Very friendly, professional and timely. Comfortable waiting room along with other sitting areas to hangout while you wait. MOTW has it going on! More

by Cindyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Mercedes-Benz of the Woodlands responded

Cindy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 18, 2022

Great dealership! I drove into the service bay. Once I said I had an appointment I was directed to my service manager Richard Metodiev. Once inside the building, I rec More

by George Scalise
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Mercedes-Benz of the Woodlands responded

George, Thank you! Richard and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 18, 2022

I've been a customer of MBOTW now for 6 years. I have purchased 3 vehicles from them, S550, GLE350, and GLC300. These are, of course, exceptional vehicles. What makes them even better is the de More

by dave.middleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Mercedes-Benz of the Woodlands responded

Dave, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

Excellent customer service. A+ Dealership very satisfied with the work. Will go back. Thank you More

by txmom3x
Recommend Dealer
Yes
Employees Worked With
John Watkins
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

I had a flat tire (run flat) that the dealership went out of the way to fix for me at very short notice More

by HerbertO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gascon Reyes
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Herbert, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

I really appreciated the quick response when I called and said my auxiliary battery indicator was in the red. I drove right in and was taken care of immediately without an appt. Thank You! More

by JaneTank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston was my contact person. He was very professional and took care of me getting back on the road.
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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