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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,367 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,367 reviews

June 29, 2022

This service appointment was the best I have ever experienced at any dealer, anywhere. John Watkins substituted for my regular service rep who was on vacation. John should be awarded the ABCD Award More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Watkins
Jun 29, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 28, 2022

Always great to work with these guys. Very professional. Arranged prompt drop-off and pick up at my house. More

by matt_g
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 28, 2022

Promptly fixed a chronic problem for me under warranty. always courteous and professional and provided transportation back home. More

by bmingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 27, 2022

We had a great experience purchasing our used 2018 MB GLC-300 from this dealership. The salespeople who helped us were friendly, knowledgeable, and did not resort to high-pressure tactics. We received a More

by erich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Stephens
Jun 27, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for choosing Mercedes-Benz of the Woodlands! Congrats on your 2018 Mercedes-Benz GLC-300! Please let us know if we can be of any more assistance! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 27, 2022

10/10 this dealership was amazing to work with! Ask for Katherine! She was out of this world to work with and made the process super simple! More

by TylerS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that Katherine were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 26, 2022

This Mercedes Benz dealership has everything and more that you need and wish for! The customer services they provide is the best! More

by alexrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 26, 2022

Love the dealership it’s so clean and the people are all overall super friendly , especially we love Katherine she’s sold us 3 cars and she’s super patient with us and takes her time showing us different op More

by O.karely62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 25, 2022

Great service and waiting area for customers. Can always trust the service. Liz is always on top of getting my car done on time. More

by Rljeffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 24, 2022

Richard Metodiev and his professional team are the very best. He is professional and courteous. And very enjoyable to work with. His estimates in regards to cost and time are accurate. He is a clear commun More

by MB2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 23, 2022

Outstanding customer service! Issue resolved first visit! Very professional and communications was exceptional regarding work needed and estimated cost. More

by ronm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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