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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,173 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,173 reviews

March 12, 2022

We are so appreciative for the excellent service we received from Daniel Fitzek. He worked tirelessly to find us a Sprinter when it's so difficult to find one. He makes sure everything is ready when w More

by Mary Davidson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2022

Very courteous & professional with customers. Have been taking my vehicle here for servicing for the past several years and they have done an excellent job so far! Highly recommend this dealershi More

by serve22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Hi serve22, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. See you soon!

March 12, 2022

We got a inspection this time. Everything went well. So glad Woodlands Mercedes-Benz offers this service because we use them exclusively. More

by Mylilpookie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Mylilpookie7, thank you for the review. We thrive in doing the best for our customers. See you next time!

March 11, 2022

Friendly and helpful staff. Was a good experience and did a great job with my car. More

by Timscottholmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, Timscottholmes. We will share this with the team!

March 10, 2022

It’s always a pleasure working with Mark Escobar. Very professional and knowledgeable. The best. More

by m.a.kohler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

m.a.kohler, thank you for the review. We look forward in serving you again. Hope you have an amazing day!

March 10, 2022

Service advisor, Gaston was great. Service was done to my satisfaction. Replaced battery under warranty. More

by rghowardjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Mar 12, 2022 -

Mercedes-Benz of the Woodlands responded

rghowardjr, we’re so happy to hear you had a good experience. Hope to see you again soon!

March 10, 2022

Prompt scheduling. Quick turnaround...got me out on time as promised. Great Mercedes Sprinter service. More

by MICHAELp936
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Hello MICHAELp936, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

March 10, 2022

Katherine was a pleasure to work with! She was responsive and answered all of my questions as I was purchasing off site. When I arrived, she had my 2022 GLE ready to go with a big bow on t More

by Wendi Webb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

Fantastic team and service! Special shoutout to Marcos in sales and Steve in Service for the outstanding support and service! More

by Jason M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Jason , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this! We look forward to serving you again.

March 09, 2022

Great service and fast too! ! The service time estimate was 3hours but was completed in half that time!! More

by Another MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

We’re so happy to hear you had a good experience. See you next time!

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