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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,192 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,192 reviews

October 31, 2021

The dealership was great! The service was amazing (Katherine), the dealership atmosphere is as great. they even had so many drink and snack options! We’ve bought two cars here & will come back when w More

by Brooke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2021

My service advisor Donald Hudgins always does me a top notch job. I have bought two cars from this place the last few years. The service people are overly prepared and enthusiastic in helping. The wood More

by lawlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
October 31, 2021

Great Service! Friendly and knowledgeable staff! We have Great Service! Friendly and knowledgeable staff! We have never had an issue with this Dealership. More

by elainenoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate the review. Thanks for taking the time. Hope to see you again soon!

October 30, 2021

Katherine is a true professional!I was pleasantly surprised by her knowledge of the 2 vehicles I purchased on back days 10/28 & 10/ 29/2021. She is a true asset to your dealership. William L. Gaskil More

by Lliksagfire@outlookcom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : El Hadgi
October 29, 2021

I have never had a bad experience at this dealership. Everyone is so helpful and goes above and beyond. More

by Khunter33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston has always been amazing.
October 28, 2021

Liz Ricon does an excellent job at customer services. My experience and those of my friends have always been great with the company because of Liz. I hope she gets a raise or promotion asap. More

by gfinvest.global
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

I was very pleased with my service. My Representative Liz was awesome very friendly & professional. Just waiting on loaner cars to be Available in a timely manner. More

by Glendaroze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Everyone at Mercedes-Benz of the Woodlands is superb! We dealt with people in Sales, Finance & Service. All went above and beyond the call of duty. Shout out to Mike Lilley, Richard Harper and many others. More

by deanne.miller29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lilley five stars, Richard Harper five stars, Richard Harper
October 26, 2021

The service at this dealership is excellent. I always enjoy working with Liz who has taken care of me for years; however, all employees I’ve worked with have been excellent. More

by luine.hancock
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
Oct 27, 2021 -

Mercedes-Benz of the Woodlands responded

Hello, luine.hancock, We appreciate your positive feedback and your loyalty. We look forward to seeing you again soon!

October 26, 2021

They sold the car for more than the msrp and gave worst apr % for financing. Also , they mentioned about the unavailability of few services almost at the end of the purchase which I felt very bad. The pers More

by DT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arturo Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Stephens
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