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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,189 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,189 reviews

October 17, 2021

Awesome customer service. Timely, efficient, helpful and solved the problem. Definitely, will continue to have my vehicle serviced at The Woodlands location. More

by Cchampton829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
Oct 19, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Cchampton829, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to serving you again soon!

October 17, 2021

Efficient as usual. Excellent service, I’m very pleased with the quality of the services. More

by ccarneiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
Oct 19, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate the positive feedback. It means a lot. See you soon!

October 16, 2021

Prompt and reliable service. There was plenty of staff available to accomodate the customer’ needs. More

by pinelandsenergy1@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Mercedes-Benz of the Woodlands responded

Hi pinelandsenergy1@gmail.com, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to seeing you again soon!

October 16, 2021

Great experience. Service was quickly finished for service A. I waited and service waiting area is very comfortable More

by MGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review. I'm really glad to hear that you had a great experience. We hope to see you soon, have an amazing day!

October 16, 2021

The service here is outstanding! We've always had Mercedes cars over the last 35 years. We have also used several different MB dealerships for service, as we have moved over 20 times in the last 35 More

by goldbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Mercedes-Benz of the Woodlands responded

Hi goldbay, we’re thrilled to know that we have exceeded your expectations. Thank you for taking the time to review us. Hope to see you again soon!

October 16, 2021

Mark and Richard were very helpful and great to work with! Thanks for getting me in and out so quick also. More

by texjwt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for taking the time. We appreciate the review. We look forward to seeing you again soon!

October 15, 2021

The service center-Mark Escobar- has always been very courteous and helpful in checking in and out our car. And the actual service work has always been done as needed with quality workmanship, in spite More

by amhausmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Juan Renteria, in the service department, worked hard and solved my tire balance issues on my Sprinter 3500 Airstream Interstate. Performed a front end alignment and rotated the tires. Juan is extremely know More

by edstanfield51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Oct 19, 2021 -

Mercedes-Benz of the Woodlands responded

Hi edstanfield51, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that Juan was able to provide you with exceptional service. We look forward to seeing you again soon!

October 15, 2021

Thanks great service. Very pleasant. Thanks Nelli for Thanks great service. Very pleasant. Thanks Nelli for your help. Will pass it on. Thanks More

by merryzator
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noelia Salazar-Murphy
Oct 19, 2021 -

Mercedes-Benz of the Woodlands responded

Glad to learn your experience was a positive one. We look forward to serving you again soon!

October 15, 2021

This is our 6th Mercedes Benz, 5 new and this is our first certified car. The experience with Woodlands and been nothing short of spectacular. Thank you. More

by pilot2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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