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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,189 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,189 reviews

October 15, 2021

Hands down the best sales, service department, finance experience, & management team I have ever experienced! The attention to detail is amazing and second to none throughout the entire process. Sam Krai More

by Michi32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : El Hadji Toure and Patricia Smith , Sam Kraim
Oct 19, 2021 -

Mercedes-Benz of the Woodlands responded

Hello Michi32, We appreciate your positive feedback and loyalty. We take pride in serving our customers and hope to see you again soon!

October 15, 2021

Went above and beyond to help us with a unique situation. We appreciate that very much.! More

by Ebalash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2021

Always great service at Mercedes Benz of The Woodlands. This is a first-class organization with first-class people. More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Oct 15, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Greg, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again in the near future!

October 14, 2021

Liz was very helpful and updated everything, including delay. Very happy with her attitude and communication with us. More

by Saraswathi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
Oct 15, 2021 -

Mercedes-Benz of the Woodlands responded

Saraswathi, we’re delighted to hear you had a good experience. Hope to see you again soon!

Oct 15, 2021 -

Saraswathi responded

Thanks for reply. Will contact when next service is due. Regards

October 14, 2021

The service at Mercedes of The Woodlands was awesome! Everyone was super friendly, the service was super fast, and the breakfast and drink offerings were such a nice touch. Very impressive experience! More

by pkcappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Mercedes-Benz of the Woodlands responded

Hello pkcappy, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

October 14, 2021

The service for my vehicle was great. The customer service from Mike was outstanding! Thank you for a first class experience and for always treating the customers with professionalism. More

by rljgroupllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Oct 15, 2021 -

Mercedes-Benz of the Woodlands responded

Hi rljgroupllc , Thank you for taking the time to provide us with a review. I am pleased to hear that Mike Lange made your experience outstanding. We look forward to seeing you again soon!

October 13, 2021

The service team was professional, efficient, competent, friendly, and thorough. Mike Lange and Lindsey were very supportive and made our experience at MBOTW a very positive one. More

by terryorrhhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey, Mike Lange
Oct 15, 2021 -

Mercedes-Benz of the Woodlands responded

Glad to learn your experience was a positive one. We look forward to seeing you again soon!

October 12, 2021

Excellent. Mark and the rest service team were professional, friendly and efficient. Love this place. More

by kcampion21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of the Woodlands responded

Hello kcampion21, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

October 12, 2021

The service was prompt. Parts were secured promptly and most importantly they check on the warranty which also covered the item. More

by Anwar Nimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
Oct 13, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Anwar, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

October 11, 2021

I was taken care of immediately when I pulled in, I was told it would take two hours and it did, exactly. Very professional service from Fred Gallucci. Courteous and polite. Good food bar and tables to wor More

by Doris Costenbader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of the Woodlands responded

Hello Doris, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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