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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,188 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,188 reviews

September 03, 2021

Juan was great. I called him about a recall on our motorhome and he asked when we could bring it in and I told him any time so he had it in the next day. Amazing More

by akhogg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
September 02, 2021

The service was great. Kathy came and picked up my car, then brought it back home. I didn't have to wait in the waiting room all day for my car to be serviced. Richard also makes it easy when I do need to More

by Brooke Gemmell
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Surface
September 02, 2021

My experience is always positive. Richard is patient and thorough in answering Amy questions I may have as well as providing details on any service issues or concerns. I’m treated professionally and courteo More

by Alemap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

The service is great. I have always been impressed with the staff, from the sales staff to the service group. Particular standouts are Anthony Surface (sales) and Mike Lange (service) and Andres Torres (s More

by eej
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Surface, Mike Lange, Donald Hutchins
September 02, 2021

They did a great job and they all were friendly and helpful with the customers. Definitely recommend to take your Mercedes Benz to get work done there. More

by tsanchez@tmjcncservice.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange, Donald Hutchins, Noelia Salazar-Murphy , MARY DAMIAN
September 02, 2021

I have been a customer of Mercedes Benz for years. I have found that not all dealerships are as trustworthy as Mercedes Benz of the woodland. Customer service and honesty in the work required are very import More

by Dealrater
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Hutchins, Manny Hiotis
Sep 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is exceptional customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

September 02, 2021

Service advisor Mark was first-class! Quick, efficient service! They prepared me for a two-hour wait for work to be completed while I waited. Came in under the projected time. More

by Dcarp
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Mercedes-Benz of the Woodlands responded

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope to see you again in the near future!

September 01, 2021

We have taken our 2017 rv to the Mercedes Benz of the Woodlands several times for Warranty and Recall work. Work has been done quickly and efficiently each time. Rhonda and Juan have been super nice to More

by Polly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda and Juan
Sep 03, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible, and we’re glad it shows during your visits!

August 31, 2021

Martin was wonderful to work with! Five star experience all around for us. We were very grateful they had the car we wanted during this shortage. More

by kameronb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

My experience was amazing at the dealership. The website was very informative and explained pricing ahead of time. The advisor was awesome and so was my shuttle driver. Wonderful experience!!! More

by staylor918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GASTON
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