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Mercedes-Benz of the Woodlands
The Woodlands, TX
3,188 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston.
We offer The Luxury of Convenience
CONCIERGE PICKUP AND DELIVERY
Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete.
FREE LIFETIME CAR WASHES
You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it.
PRODUCT GENIUS BAR
Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it.
PRIVATE BUSINESS CENTER
Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,188 reviews
August 21, 2021
First class experience at MB Woodlands! Trent, Arturo, David, and Fred are knowledgeable, friendly, professional, honest, and efficient. As first time Mercedes buyers / owners, we had a lot of questions David, and Fred are knowledgeable, friendly, professional, honest, and efficient. As first time Mercedes buyers / owners, we had a lot of questions and concerns. Trent listened to us, provided good answers / solutions, and made the car buying process easy and enjoyable. Arturo in the finance group tailored the perfect finance and extended warranty package to perfectly meet our needs. Even though it was after hours, David spent a good bit of time showing us all the features and settings of our new car. Personal follow up from Fred Gallucci was greatly appreciated as well. More
by R. Raney
August 20, 2021
Exceptional customer service…professional, polite, knowledgeable, and it has the be the best waiting room in Texas…From checking in to the car being serviced and to delivery of the serviced car…outsta knowledgeable, and it has the be the best waiting room in Texas…From checking in to the car being serviced and to delivery of the serviced car…outstanding service! More
by anquarry
Employees Worked With
Not sure
August 20, 2021
MBOTW is an excellent dealership and the service department earns my complete trust. A big reason why I buy a Mercedes Benz is because I’ll take it there for service. department earns my complete trust. A big reason why I buy a Mercedes Benz is because I’ll take it there for service. More
by gregory_moseley
Employees Worked With
Donald Hutchins
August 19, 2021
Came in with a vehicle that I did not purchase from this Dealer. That did not matter as they treated me like I had purchased the vehicle from them that day. My service advisor was very nice and helpful to t Dealer. That did not matter as they treated me like I had purchased the vehicle from them that day. My service advisor was very nice and helpful to take time to answer all questions I had and let me know what they were doing to my vehicle. He checked on the status to make sure that I was not waiting without knowledge of what was going on. The waiting are lounge was very nice and actually relaxing. Would highly recommended and I will be using them myself to service my vehicle. More
by Paul R.
Employees Worked With
John Watkins
August 17, 2021
This dealership is in a great location and the customer service is excellent. I did not expeience any discrimination or pre judgment. Great leadership and the team was in sync and harmony. Sammy is an e service is excellent. I did not expeience any discrimination or pre judgment. Great leadership and the team was in sync and harmony. Sammy is an excellent salesman and made my experience simple and easy with 0 pressure. In addition to that, his follow up was on point and he even delivered the car with a red bow while on my lunch date with my wife. She loves her new benz S580. Paula did a great job in the finance department and overall MBOTW has First class service!! This is hands down the best service that I have experience at any Mercedes dealership in the Houston area!! More
by Greenmoney
August 17, 2021
Since purchasing my Class C motorhome on the sprinter chassis, I have had it serviced by Mercedes-Benz of the Woodlands. There service has always been outstanding and performed in a very professional ma chassis, I have had it serviced by Mercedes-Benz of the Woodlands. There service has always been outstanding and performed in a very professional manner. More
by billyii
Employees Worked With
Juan Renteria
August 16, 2021
The service at Mercedes-Benz of The Woodlands has been first class from the beginning, including sales, financial and service departments. Our sales representative, David Gonzales is always a pleasure to first class from the beginning, including sales, financial and service departments. Our sales representative, David Gonzales is always a pleasure to work with and very professional. Likewise, Aaron in the service area is great and efficient. Every employee I have encountered makes the experience pleasant. More
by rrhagan
Employees Worked With
David Gonzales-sales, Aaron-service, MARY DAMIAN
August 16, 2021
Trent was prompt in answering to my inquiry, all of the staff at the dealership are pleasant and helpful. staff at the dealership are pleasant and helpful. More
by mynoronha
