Mercedes-Benz of the Woodlands

This is our second time we have purchased a Mercedes from MB of the Woodlands and I was not disappointed at the process or the help that we received from Diego and his associates. Although the process is alw MB of the Woodlands and I was not disappointed at the process or the help that we received from Diego and his associates. Although the process is always long Diego was attentive and very professional in his approach. The whole process was made easy by Diego and E. I wish I could buy everything from Diego. I would know how it works, how it runs and how to take care of it. He’s a good guy! Thanks! More

I cannot recommend MoTW highly enough. I purchased a vehicle from out of state and the experience was remarkable. They CPO inventory was superior than other dealerships in the country and I will not hes vehicle from out of state and the experience was remarkable. They CPO inventory was superior than other dealerships in the country and I will not hesitate to purchase out of state through them again in the near future. In fact, this dealership experience was so good that I will actually go out of my way to purchase from them again. The price I paid for shipping the vehicle was paid for 10 fold in the service they provided. I will be a return customer, guaranteed! More

Trent went above and beyond to help me find the car I’ve been looking for! My experience was phenomenal! Easy and smooth! Thanks Trent!!! been looking for! My experience was phenomenal! Easy and smooth! Thanks Trent!!! More

Hi my experience with Mercedes Benz of the Woodlands was very professional and efficient. I never experienced such great customer service from all the staff. very professional and efficient. I never experienced such great customer service from all the staff. More

We are fervent and loyal MB customers. So we usually bombard Richard with several wants and needs for our handful of cars. Richard has cared for us like no other Service Manager. He also is respectful bombard Richard with several wants and needs for our handful of cars. Richard has cared for us like no other Service Manager. He also is respectful, courteous, knowledgeable, humble and well….just a generally good guy! We always leave smiling after our conversations with him. He has thoughtfully taken care of our cars and always strives to make our service visits smooth and effortless. We recommend anyone of our friends or colleagues owning Mercedes to switch their service to MBOTW because of our rapport and experience with Richard. He is a gem! Thank you Richard! ~ G&E More

I can not sing enough praises about Trent Hjuler. He is the consummate sales professional. He is caring, observant, a good listener, articulate and respectful. I have had many requests of Trent and he has the consummate sales professional. He is caring, observant, a good listener, articulate and respectful. I have had many requests of Trent and he has always followed through without delay always thinking about what I have had in mind for my future purchases. His manners, respect for others, transparency and accountability shine through. I hope he is recognized for his attention to detail, unwavering customer support and being the best in class of human beings to work with. Dealers should strive to employ more dedicated individuals like Trent! MBOTW, You are lucky to have him! Thank you so much Trent! Eternally grateful, Gina & Erin More

The dealership was first class. I've purchased many makes and models over the years and you could tell these guys are above and beyond from the second you walk in the door. I purchased a 2020 GLC 300... and models over the years and you could tell these guys are above and beyond from the second you walk in the door. I purchased a 2020 GLC 300... I've been in sales myself for 30 years and consider myself to be a pretty good judge of the naturally ability and the extra hard work it takes to be a good sales person. I can tell you that Katherine Stern has all the traits. MB of the Woodlands should appreciate how she represents them and the customer will be happy with the above and beyond service she provides. I was down to two different manufactures and everything was just about neck and neck in regards to pricing, warranty, etc.. My ultimate decision came down to the way that Katherine sold me on not just the vehicle but the overall experience from when I walked in the door until I drove off in a new vehicle. She also did a great job of following up with me as I was making my final decision and showcased the after market support I would get from the dealership. With my background in sales, I know how important follow up and after market support is and Katherine highlights both in her skill set. She was also very knowledgeable of the features and benefits of each model. More

The experience here was amazing! It was very quick and easy. Marcos Morales was very knowledgeable and helpful throughout the whole process. Arturo, in the finance department, made everything easy for me easy. Marcos Morales was very knowledgeable and helpful throughout the whole process. Arturo, in the finance department, made everything easy for me as well. Highly recommend this dealership. More

We finally made our dream come true of driving a true AMG thanks to a great team of sales men, Luis, Mike and Arturo. Upgraded from a CLA35AMG to a C63AMG, Luis Osawa went far and beyond to look for the thanks to a great team of sales men, Luis, Mike and Arturo. Upgraded from a CLA35AMG to a C63AMG, Luis Osawa went far and beyond to look for the right color and features we wanted. Mike Lilley put the perfect numbers together to make it happen. Arturo Gtz came in on his day off to finalice our contract and transfer our service contract from our previous deal. This dealership makes you feel at your own office, having everything at your service while waiting, from snacks and drinks, to a massage lounge. The only area of improvement is the detailing and washing, they could be more perfectionist on detail. Will highly recommend this dealership and be purchasing again! More

Trent was extremely professional and patient with all of our questions and concerns (and I asked a lot of questions). We will definitely recommend Trent to our friends. our questions and concerns (and I asked a lot of questions). We will definitely recommend Trent to our friends. More