Mercedes-Benz of the Woodlands

Muy buena experiencia A quien pueda interesar : Estoy encantado con el trato profesional del señor Marcos Morales al igual con todo el equipo de trabajo de este deeler the A quien pueda interesar : Estoy encantado con el trato profesional del señor Marcos Morales al igual con todo el equipo de trabajo de este deeler the woodlands Tx . Se los recomiendo en mis 35 años no recuerdo haber visitado otro deeler como este y sin duda con tanta profesionalidad gracias por todo ... More

Amazing ly awesome.. That is the type of service our Service advisor: Mike Lange provides.. Whereever he goes, that where we service our vehicle..Best qualit ly awesome.. That is the type of service our Service advisor: Mike Lange provides.. Whereever he goes, that where we service our vehicle..Best quality in all aspects! More

Absolutely Awesome Service Top notch facilities with superb customer service. Took my E-350 for regular service and I got a loaner in return until the work was completed. Liz Ri Top notch facilities with superb customer service. Took my E-350 for regular service and I got a loaner in return until the work was completed. Liz Rincon took great care of me. She goes out of the way to make the customers feel special. Pays close attention to detail. Liz is a professional in every sense of the word. More

Service Our service visit at MBOTW was very good. Mike Lange told us how long the task would take and met the timeline he stated. Everyone is always courteo Our service visit at MBOTW was very good. Mike Lange told us how long the task would take and met the timeline he stated. Everyone is always courteous, super-friendly and extremely helpful. More

Service on my ML350 2010 We went to the dealer to have our ML350 serviced. We followed Michael Lange from the Houston dealer to the Woodlands. He is the reason we purchased. We went to the dealer to have our ML350 serviced. We followed Michael Lange from the Houston dealer to the Woodlands. He is the reason we purchased....and will continue to purchase.... a Mercedes Benz. I have been purchasing new vehicles since the 1960's and Michael is without peer in taking care of his customer. We have had wonderful experience with our Mercedes vehicles, and Michael has enhanced our experience. Our rental is ready, our service time is short, our notifications are timely. NO ONE enjoys taking a day off to take care of car service, but Michael makes it as painless as possible. More

Customer service They were very patient and explained everything to me in great detail. He has very good customer service. I will most definitely be recommending this They were very patient and explained everything to me in great detail. He has very good customer service. I will most definitely be recommending this car dealership to any and every one More

Horror experience morphed into good I asked for Tim T. to show me a car. He was busy and introduced me to Jaclyn S. She showed me a GLA 250 and later Tim showed me a GLC 300. I was unsur I asked for Tim T. to show me a car. He was busy and introduced me to Jaclyn S. She showed me a GLA 250 and later Tim showed me a GLC 300. I was unsure of which one to get. I had thought the 250 would be a good fit. However I was still unsure, Jaclyn' tone and attitude were unresoectful and she seemed upset, I asked if she was ok. I felt I was not doing ehat she expected and that made ger angrier. I took about 3 minutes thinking i would prefer the GKC 399. When I told her she went crazy on me, she slamed both palms of her hands on the table and stared directly at me in a menacing way saying " well, are you getting a car or not, WHICH ONE! " . At that point I felt insulted and attacked and WAS NOT buying anything to this Unstable, rude and intimidating person. I thought, how can this be a sales person to myself. I asked her to please get Tim because I would conduct no businrss with her. I was about to step out. The other MB dealership sakes people were nicer and did not insult me. Tim came back and saved the deal. He took his time to explain ( 15 minutes) and for me to be comfortable with my decision. Mike S. was there as well and helped to give me a good deal. At the end Arturo finished the sale with me. His attitude was great. He mademe laugh at the end. What was looking ti be a horror story with Jaclyn ended up as ok. Jody did the delivery service and she is a star! She is knowledgeable and ver sweet, Great service from her. Antonio gave me a second round of the car's media operation and he was wonderful as well. As a whole MB of the W has winderful service. If a friend asked me if I would recommend MB of the Woodlands I would say yes but beware; go with Tim or Mike and AVOID Jaclyn S. at all cost. More

Looking for the best deal!! Our experience with MBOW was absolutely perfect in every respect. Katelyn Herrin was there for us every step of the way and represented the dealershi Our experience with MBOW was absolutely perfect in every respect. Katelyn Herrin was there for us every step of the way and represented the dealership very well. I am a senior citizen and I can honestly say I enjoyed this car purchase more than any. More

Great Customer Service Very professional and truthful throughout my whole car buying experience. Very helpful in all aspects of my purchase with no pressure applied. Many Very professional and truthful throughout my whole car buying experience. Very helpful in all aspects of my purchase with no pressure applied. Many other high end dealerships refuse to deal with customers and behave in a manner to suggest they are the customer. Mercedes-Benz of the Woodlands was quite opposite of this behavior and showed appreciation of me as a customer. More

Great Experience The car buying experience at Woodlands Mercedes was fantastic and a pleasure and our sales person Erich Beasley took great care of us. I will send all The car buying experience at Woodlands Mercedes was fantastic and a pleasure and our sales person Erich Beasley took great care of us. I will send all of my friends to Erich! More