Back

Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,618 Reviews

1,618 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by
February 14, 2024

Everything with MB Woodlands is always five stars from start to finish. It was seamless scheduling my GLE windshield repair and Liz is the consummate professional. We only wish we lived closer! More

by Carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Mercedes-Benz of the Woodlands responded

Carly, thank you for your kind words! We're thrilled to hear that your experience with MB Woodlands was seamless and that Liz provided excellent service. We appreciate your feedback and hope to assist you again in the future.

February 13, 2024

I have 2 Mercedes sprinter van motorhome conversions. I chose the Mercedes style of motorhome because of the great service I have consistently received at Mercedes-Benz of the Woodlands. Motorhome servic More

by bob.heidkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Feb 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Bob! Thank you so much for sharing your positive experience with our team at Mercedes-Benz of the Woodlands. We're thrilled to hear that our service, especially from Juan Renteria, has consistently met your expectations. We appreciate your trust in us and look forward to serving you again in the future!

February 11, 2024

It was an easy process, Richard & all the staff are kind & helpful, & the loaner SUV sold itself & now we want a new Mercedes:) A great experience. More

by jdabston250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi jdabston250! Thank you so much for your kind words and for sharing your positive experience with us. We're thrilled to hear that our team, especially Richard, was able to provide you with excellent service. We appreciate your positive feedback and look forward to assisting you with your future car needs.

February 11, 2024

Mercedes Benz of the Woodlands gives you next level service. Rich and the entire service team were excellent to say the least. This is the only facility I will take my Mercedes. If you want a friendly More

by bigleo2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi BigLeo2769! Thank you so much for your kind words and for choosing Mercedes Benz of the Woodlands. We're thrilled to hear that you had a great experience with Rich and our service team. We appreciate your loyalty and look forward to serving you again in the future.

February 09, 2024

Very profesionals and and they help me with all my car needs. Like Mike Lange. More

by Leopoldo Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Leopoldo, for your kind words! We pride ourselves on providing professional service and assisting with all your car needs. We appreciate your feedback and look forward to serving you again in the future.

February 08, 2024

Liz is the best. Always helpful and easy to work with. A true asset to the Mercedes organization. More

by wbaker0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Mercedes-Benz of the Woodlands responded

Hi wbaker0312, thank you so much for your kind words! We're thrilled to hear that Liz exceeded your expectations and provided excellent service. We appreciate your support and look forward to seeing you again.

February 08, 2024

I love the staff at the Woodlands dealership. Everyone there goes above and beyond and the waiting area is very nice. The issues I had with my 2015 GLA were all resolved and my rep John Watkins More

by wenchinmagnolia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
Feb 08, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your positive feedback, wenchinmagnolia. We appreciate your kind words about our staff at the Woodlands dealership and their exceptional service. We are delighted to hear that your issues with your 2015 GLA were resolved and that John Watkins provided great assistance. We look forward to serving you again in the future.

February 07, 2024

Yesterday I had to take my car to the dealership as the app was sending me messages about the battery. They got me in as soon as I arrived. I didn’t have an appointment but due to the nature of the issue m More

by Kristi S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Kristi, for sharing your positive experience at Mercedes of the Woodlands! We're thrilled to hear that our team provided top-notch service and quickly resolved your car's battery issue. We appreciate your continued loyalty and look forward to serving you again in the future.

February 07, 2024

Love this dealership. Always on time, honest and upfront about costs and service, excellent communication with customer service rep. More

by karenintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Karen, thank you for your kind words and 5-star rating! We strive to provide exceptional service and honest communication with our customers. We appreciate your support and look forward to serving you again in the future.

February 06, 2024

Mercedes Benz of the Woodlands has always been my go to for excellent service and luxury vehicles. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Mercedes-Benz of the Woodlands responded

Denise, thank you for your kind words! We strive to provide top-notch service and luxury vehicles to all our customers. We appreciate your continued support and look forward to serving you in the future.

...
10
...