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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,813 Reviews
Call Service Center (936) 206-7500

1,813 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 10, 2022

Service advisor, Gaston was great. Service was done to my satisfaction. Replaced battery under warranty. More

by rghowardjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
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Mar 12, 2022 -

Mercedes-Benz of the Woodlands responded

rghowardjr, we’re so happy to hear you had a good experience. Hope to see you again soon!

March 10, 2022

Prompt scheduling. Quick turnaround...got me out on time as promised. Great Mercedes Sprinter service. More

by MICHAELp936
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
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Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Hello MICHAELp936, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

March 10, 2022

Fantastic team and service! Special shoutout to Marcos in sales and Steve in Service for the outstanding support and service! More

by Jason M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Jason , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this! We look forward to serving you again.

March 09, 2022

Always prompt and friendly folks. Changed dealers after emergency visit to MB of The Woodlands More

by Leonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Leonard , Thank you for taking the time to provide us with a review of your experience. I am pleased you had a great experience. Looking forward to serving you again.

March 09, 2022

Great service and fast too! ! The service time estimate was 3hours but was completed in half that time!! More

by Another MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
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Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

We’re so happy to hear you had a good experience. See you next time!

March 08, 2022

Always a pleasure to work with Juan Renteria and not only, everyone here is professional. More

by elton.kaci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Report | Print
Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

Hi elton.kaci , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this!

March 08, 2022

Mike Lange is great! I drive by a neighboring MBenz dealership to the MBOTW because of the awesome customer service. More

by LSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
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Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, LSmith. Hope to see you again in the near future!

March 08, 2022

I got what I expected. Good service. Did not have to wait any longer than what I was told. More

by Mnewlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

Hello Mnewlin, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

March 07, 2022

Everything was first class! Everyone was very informative and friendly and the lounge and services were awesome! They got our car in fast and they worked quickly. 5 stars all th More

by topjimi1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 05, 2022

The staff is professional and accommodating . This makes it easy for the client which is very important. More

by Dfraelic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Really glad you had a positive experience, Dfraelic. Thanks for reviewing. We will share this with the team!

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