Mercedes-Benz of the Woodlands - Service Center

It was very good and fast.Richard Metodiev( Service manager) took care of me and he handled it very professional like always glad he is there manager) took care of me and he handled it very professional like always glad he is there More

The service team is excellent and handle all our needs. I would bring my car back to this service team. It was the reason we purchased the vehicle at this dealership would bring my car back to this service team. It was the reason we purchased the vehicle at this dealership More

It was a recall service on my E400, I have enjoyed excellent service every time I have been at your dealer, Mike Lange has been my rep. since he was still working at the other dealership. excellent service every time I have been at your dealer, Mike Lange has been my rep. since he was still working at the other dealership. More

Service Was good, wait time as communicated and liked you had a place for your clients to bring a laptop and work while waiting. Professional rep. had a place for your clients to bring a laptop and work while waiting. Professional rep. More

Great communication!!! Everything as promised! I asked about some other issues and they were investigated and reported to me promptly. Donald and his team are fantastic! about some other issues and they were investigated and reported to me promptly. Donald and his team are fantastic! More

Donald is always professional and proficient. I book my appointment and he get’s me in and out of there in a very timely manner. It’s always appreciated. appointment and he get’s me in and out of there in a very timely manner. It’s always appreciated. More

Recently I had a Service Appointment for my SL to address an Engine Light - Donald Hutchins and the Technicians addressed that promptly and during the follow-up test drive heard a suspension / steering noise an Engine Light - Donald Hutchins and the Technicians addressed that promptly and during the follow-up test drive heard a suspension / steering noise and advised me of same - put the vehicle up to troubleshoot and discovered a faulty pulsation damper for the electro-hydraulic suspension system. I was very impressed at the proactive attitude by the Service Department to ensure my vehicle was delivered back to me with every known issue addressed. Thanks very much, Steve Seiler More

Overall great experience! I was contacted before my service appointment via phone giving me the option of another service date with a loaner car or shuttle due to length of service B . Also while I wai service appointment via phone giving me the option of another service date with a loaner car or shuttle due to length of service B . Also while I waited I was shown a separate office area I could work in by Liz . Very accommodating thank you More

Wonderful peopleWonderful serviceWonderful atmosphere Wonderful people Wonderful service Wonderful atmosphere I my car Service there and it was Efficient and done right. I would not hesitate to go the Wonderful people Wonderful service Wonderful atmosphere I my car Service there and it was Efficient and done right. I would not hesitate to go there again. Thank you Mercedes-Benz the Woodlands More

Mark and the whole staff are always professional and thorough! The waiting area is very nice, but I've never experienced a long wait. Very efficient operation! thorough! The waiting area is very nice, but I've never experienced a long wait. Very efficient operation! More