Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,807 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,807 Reviews of Mercedes-Benz of the Woodlands - Service Center
Sort by
February 20, 2024
Great experience ! Everything went well. It is great even the shop cleanliness is excellent. Looking forward for next service. Everything went well. It is great even the shop cleanliness is excellent. Looking forward for next service. More
by joel_winnie
Employees Worked With
February 20, 2024
MBOTW Service department is consistently excellent. They are professional, pleasant and always do the job properly. My service adviser, Gaston Reyes, is always a pleasure to deal with and I appreciat They are professional, pleasant and always do the job properly. My service adviser, Gaston Reyes, is always a pleasure to deal with and I appreciate his technical expertise. He explains what work is being done, how it is done and why, with as much detail as you like. He also suggests any other maintenance items that you may want to consider or schedule in the future. More
by jbode
Employees Worked With
February 18, 2024
Excellent customer service. Service time was precise and quick! Will definitely return to this particular dealership. Service time was precise and quick! Will definitely return to this particular dealership. More
by kburns2201
Employees Worked With
February 18, 2024
Excellent service! Employees were friendly, knowledgeable, and the work was performed in a timely manner! Employees were friendly, knowledgeable, and the work was performed in a timely manner! More
by Dee
Employees Worked With
February 16, 2024
Everyone was friendly and helpful when dropping off and picking up. I don’t recall everyone who assisted me. Jacob worked with me on drop off. picking up. I don’t recall everyone who assisted me. Jacob worked with me on drop off. More
by diane.freeman
Employees Worked With
Mike Lange
February 16, 2024
Gaston is the best! Service was easy and handled perfectly. Loaner was nice and communication was perfect. Thank you for always taking good care of us. I would happil Service was easy and handled perfectly. Loaner was nice and communication was perfect. Thank you for always taking good care of us. I would happily and confidently recommend Gaston and this dealership. More
by tallpineseventer
Employees Worked With
February 15, 2024
Excellent coordination within the organization is apparent. Customer service was top notch. In simple terms, reality was so much better than expectation! apparent. Customer service was top notch. In simple terms, reality was so much better than expectation! More
by Iahflier
Employees Worked With
Isaiah Martinez
February 15, 2024
very good services. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. More
by mtl87323
Employees Worked With
Other Employees :
Mike Lange, Donald Hutchins
February 14, 2024
Everything with MB Woodlands is always five stars from start to finish. It was seamless scheduling my GLE windshield repair and Liz is the consummate professional. We only wish we lived closer! start to finish. It was seamless scheduling my GLE windshield repair and Liz is the consummate professional. We only wish we lived closer! More
by Carly
Employees Worked With
February 14, 2024
Mark exhibits the perfect combination of politeness, customer, service, and explanation of services performed. He is prompt and keeps you informed along the way. Will definitely be asking for him again. customer, service, and explanation of services performed. He is prompt and keeps you informed along the way. Will definitely be asking for him again. More
by Charles B
