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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,618 Reviews

1,618 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 15, 2024

Just wanted to leave a review after my most recent visit to Mercedes-Benz of the Woodlands. I've purchased 4 vehicles over the past 4 years from this dealership and they service all of my cars. In particu More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Matt! Thank you for taking the time to share your positive experience at Mercedes-Benz of the Woodlands. We're thrilled to hear that you received prompt and attentive service during your visit. We appreciate your loyalty and look forward to continuing to provide you with top-notch service in the future.

March 14, 2024

Excellent service and willing to help in every way. This has been our dealership for years. Great people to work with. More

by Psquest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for the review, psquest! We're thrilled to hear that you had an excellent service. We appreciate your loyalty and look forward to seeing you again.

March 13, 2024

First visit to Woodlands Mercedes Benz. Met Liz. Professional and listened to my issues. Took test drive and told they thought they knew the problem. Next day I received call that the More

by gfperales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi gfperales, thank you for sharing your positive experience with Liz at Woodlands Mercedes Benz! We're thrilled to hear that she was able to address and fix the issue with your car efficiently. We appreciate your recommendation and look forward to serving you, your family, and friends in the future.

March 12, 2024

MBOTW always makes service appointments outstanding. ..from scheduling to arrival to pick up. Thank you Jack Burgoyne for stepping in for Mike Lange and continuing a great service experience...made it e More

by rexafox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Burgoyne
Mar 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi rexafox, thank you for sharing your experience with us! We are thrilled to hear that Jack Burgoyne provided you with outstanding service during your recent appointment. We appreciate your kind words and look forward to serving you again in the future.

March 07, 2024

Brought my '17 SL63AMG in for brake service - Liz Rincon provided excellent service, listening to understand my concerns and ensuring all my issues were addressed. Also, enjoyed speaking with Anthony on th More

by steveseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Mercedes-Benz of the Woodlands responded

Steve, we are thrilled to hear about your positive experience with Liz and Anthony at our service center. Thank you for taking the time to share your feedback. We are committed to providing top-notch service and look forward to assisting you with any future needs.

March 07, 2024

Always courteous and very helpful! Easy to schedule a needed appointment. Handle any issues promptly. More

by debobt8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi debobt8, thank you for your kind words and positive feedback! We are thrilled to hear that you had a great experience with us. Customer satisfaction is our top priority, and we are always here to help. We look forward to serving you again in the future!

February 29, 2024

the best Mantainance service departament and great inventory, the best attention and qualified staff, great experience. More

by mboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, mboy! We're thrilled to hear that you had a great experience with our maintenance service department. Our team works hard to provide top-notch service and we're glad to hear that it didn't go unnoticed. We look forward to serving you again!

February 26, 2024

My experience is alway top notch. The dealership employees are attentive and knowledgeable. Happy with results. More

by Kenneth Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Kenneth, thank you for sharing your positive experience with us! We're thrilled to hear that you found our dealership employees attentive and knowledgeable. We appreciate your feedback and look forward to serving you again in the future.

February 23, 2024

Well I don’t n stop by dealerships often for service but when it comes to my wife’s 350GLE I only let the pros maintain it. The service and honesty are on point. No gimmicks no games Quick and on the j More

by Lsherm504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
Feb 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hey Lsherm504, thank you so much for your kind words and positive review! We are thrilled to hear that you and your wife had such a great experience with our service team. We look forward to welcoming you back later this summer.

February 23, 2024

What an amazing experience! The technicians who serviced my vehicle were beyond amazing. They answered all my questions and provided feedback regarding the usage of my vehicle More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of the Woodlands responded

Patrick, we are thrilled to hear about your positive experience at our dealership! Our team works hard to provide top-notch service and we are glad to hear that you received such great care from our technicians. Thank you for choosing us and we look forward to serving you again in the future!

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