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Merchants Auto
Hooksett, NH
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,063 reviews
October 13, 2020
Joe Hodgson was unbelievably kind. Though I did not end up buying a car at Merchants I just wanted to say that he made this first time buyer feel so comfortable and was more than understanding when I did n up buying a car at Merchants I just wanted to say that he made this first time buyer feel so comfortable and was more than understanding when I did not commit to the sell. More
by caitlynn wilkins
Employees Worked With
Joe Hodgson
September 20, 2020
Lisa at Merchants was wonderful to work with. The customer service was top notch. Fantastic place to go when looking to buy or get something fixed! customer service was top notch. Fantastic place to go when looking to buy or get something fixed! More
by Sarah.marge
September 05, 2020
What can I say, Lisa is just straight up absolutely amazing, and I absolutely love working with her. There’s no doubt that, I will be working with her again the next time I’m ready to upgrade my vehicl amazing, and I absolutely love working with her. There’s no doubt that, I will be working with her again the next time I’m ready to upgrade my vehicle. It meant a lot to me that there was absolutely no xxxxxxxx or games when it came to buying my Jeep, everything was straight forward and easy and she got me the exact vehicle that I wanted with no hassles at all I’m very appreciative of that. Lisa— your absolutely awesome, Thank you so much! P.S. Happy Birthday :)! More
by CurtGagnon
Employees Worked With
September 03, 2020
Best car buying experience ever! We would like to thank Scott Chavanelle for making this such an easy transaction. My husband and I went to Merchants on 8/31 and it was day 1 of looking for a new vehicle w Scott Chavanelle for making this such an easy transaction. My husband and I went to Merchants on 8/31 and it was day 1 of looking for a new vehicle with no ideas in mind. Scott was so helpful with suggestions and great with listening to what we were looking for. With Scott's assistance , without being pushy like most dealerships, I know I will love my GMC Denali Terrain!! More
by T.Osborne
August 29, 2020
Merchants auto is the best place to get a car. I have bought other cars from other dealers and the experience was not that good. Merchants auto is the number one place to get a car. 'gene my sales person bought other cars from other dealers and the experience was not that good. Merchants auto is the number one place to get a car. 'gene my sales person went above and beyond to get me the car I wanted.. Merchants auto is a very upbeat place. Everyone is so pleasent no pressure. The general sales manager is great. I will spread the word. My sales person Gene Cocchiarella and scott worked very hard to get me my car. A big THANK YOU .If I ever need a car again I will go to Merchants Auto More
by chopper10370
Employees Worked With
Gene Cocchiarella
August 20, 2020
I went in to test drive a car on 8/19 and had a really great experience. Steve Francoeur was a pleasure to work with and really helped me get the car at a good price. There was no pressure and the whole p great experience. Steve Francoeur was a pleasure to work with and really helped me get the car at a good price. There was no pressure and the whole process was easy and pain free. I would definitely go back and work with Steve again. More
by embonnett
Employees Worked With
August 18, 2020
What a delightful experience. Merchants goes above and beyond to assist their customers. I will definitely spread the ward to others. Richard Roy & Timothy Randlett 👍👍 beyond to assist their customers. I will definitely spread the ward to others. Richard Roy & Timothy Randlett 👍👍 More
by ttodd883
August 17, 2020
It was a pleasure to work with Richard today, with the purchase of our new vehicle, he's a great asset for the company'! Lenny &Lisa purchase of our new vehicle, he's a great asset for the company'! Lenny &Lisa More
by Lsearay195902
August 15, 2020
This has by far been my best car buying experience ever!! The sales staff and all employees are friendly, upbeat and helpful.. Gene was great! Answered all my questions at any time and was in constant commun The sales staff and all employees are friendly, upbeat and helpful.. Gene was great! Answered all my questions at any time and was in constant communication with me!! More
by Slipert
Employees Worked With
August 11, 2020
First New Car For My Son I wanted to thank Scott Chavanelle for making the experience (first car purchase) for my son exciting and relaxing. Scott treated my son and all of u I wanted to thank Scott Chavanelle for making the experience (first car purchase) for my son exciting and relaxing. Scott treated my son and all of us with professionalism and respect. I would recommend Scott to anyone looking to purchase a vehicle. Thanks again and happy driving. More
by LH
Employees Worked With
Scott Chavanelle
