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Mike Castrucci Ford of Alexandria

Alexandria, KY

4.3
574 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are: Mike Castrucci Ford Milford Mike Castrucci Ford Lincoln of Alexandria Mike Castrucci Chevrolet Matt Castrucci Honda Matt Castrucci Nissan Matt Castrucci Mazda Matt Castrucci Kia Steve Castrucci Suzuki We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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7400 Alexandria Pike

Alexandria, KY

41001

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Showing 574 reviews

July 28, 2021

Best car buying experience I have ever had. Roger was responsive and so easy to work with. He answered my questions quickly and closed the deal. I highly recommend Roger and the team at Mike Castrucci More

by AImee H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mike Castrucci Ford of Alexandria responded

Good morning Almee, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

July 04, 2021

Best experience with Roger Lyons. Very patient and very helpful. Took the time to make sure we were comfortable in all aspects of our trade in and purchase. By the way we love our Aviator! More

by barbeq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Mike Castrucci Ford of Alexandria responded

Congratulations on your Aviator! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

June 29, 2021

Roger Lyons was great to work with and made this whole experience very positive. My wife and I had visited several dealerships looking for the right vehicle and deal. Roger communicated very well with us, More

by coope3006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Mike Castrucci Ford of Alexandria responded

Thank you for sharing your experience! Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

June 14, 2021

This is my 4th Ford and all from Mike Castricci. They are a great dealership! Friendly & professional. I always enjoy my experience. My sale rep is great and knows me. He is entertaining and helpful. More

by Diane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Klotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Routt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Mike Castrucci Ford of Alexandria responded

Thank you so much for sharing your buying experience, Diane! Congratulations on your Ford! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

June 14, 2021

Mike Routt completely jumped through multiple hoops to get us this car. Can’t thank him enough for the service! We absolutely love this Fusion Hybrid. More

by Atwoodian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Routt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mike Castrucci Ford of Alexandria responded

Congratulations on your Fusion Hybrid! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

May 27, 2021

Great to work with. Had a vehicle I was looking for. Sales people were friendly and great to work with. I would recommend this dealer. More

by croftdottie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

February 22, 2021

I had a wonderful experience at Mike Castrucci buying my first new vehicle. Mike Routt is an amazing salesman and was able to make the process painless while also giving me the best deal possible. More

by hicks.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Routt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Mike Castrucci Ford of Alexandria responded

Thanks for the stellar review, Austin! We are so glad you chose us for a place to purchase your vehicle. Our team will be there for you throughout the course of your ownership journey!

February 06, 2021

Russell made my car buying experience super easy! He took the stress out of finding the perfect vehicle for me and my three kids. When I met him, I explained my situation and what I was looking for and he br More

by Kendal.r.tharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Mike Castrucci Ford of Alexandria responded

Thank you, Kendal, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

January 21, 2021

This is the second suv I bought from Russell.He is a great salesman, no pressure but you talk to him ,he knows what vehicle you want and what you can afford I will be back to him next time. More

by Carolsue2460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Mike Castrucci Ford of Alexandria responded

Hi, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

December 05, 2020

Very Pleased with the service and assistance In purchasing my 2005 Ford truck from Mike Castrucci and Salesman Russ H.very friendly no pressure purchase was in and out of the dealership very quickl More

by gg82895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Mike Castrucci Ford of Alexandria responded

We are so grateful that you left us with such a great review! We take pride in bringing all our clients the customer service that they deserve. We can’t wait to continue to serve you!

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