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Mike Murphy Ford Inc

Morton, IL

4.8
4,488 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,488 reviews

May 07, 2021

The dealership had a nice atmosphere where everyone seemed up beat and welcoming. They were not forecul with the sell of cars and seemed to be there for the customers 100% More

by USER24567
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Coughlin
May 10, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

May 06, 2021

Good service, communication, professionalism. I was given a fair price on my trade. Negotiations were to be expected and for being my first purchase there Id go back. More

by NewFord21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Coughlin
May 06, 2021 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

May 06, 2021

He railroaded my kid into buying a vehicle and told him financing it for 72 months was a good thing. Instead of treating this young man with some respect and it NOT being all about how much he could make, More

by MPS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ANTHONY DAVIS
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Mike Murphy Ford Inc responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Mike Murphy Ford

May 05, 2021

Mr Mcfarlane was kind, patient, and thorough. I appreciated his considerate mannerisms, he treated us with respect and courtesy. Such a wonderful experience. Thank you More

by donika42@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron McFarlane
May 05, 2021 -

Mike Murphy Ford Inc responded

Donika, Congratulations on your new vehicle! We are so glad that Ron and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! We get it….Price Sells Cars! Mike Murphy Ford

May 05, 2021

Everyone was very friendly and they gave us what we wanted for our trade in. Everything went well and paperwork was fast. We will definitely come back . More

by mphillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Mike Murphy Ford Inc responded

Here at Mike Murphy Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! We get it….Price Sells Cars! Mike Murphy Ford

May 04, 2021

I had originally requested my repair to be done somewhere else. They never got the part. I asked the Mike Murphy service department if they could make the repair. The answer was yes, not only did they ord More

by Miajprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
May 04, 2021 -

Mike Murphy Ford Inc responded

Mia, Thank you for your business and this review. We're happy to hear Jeremy and Kevin were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

May 03, 2021

I've always had excellent service and great communication with the service department when working on my vehicle. I've always gotten text messages keeping me updated on the status. However this time there More

by krogers1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
May 03, 2021 -

Mike Murphy Ford Inc responded

Hello, Thank you for taking the time to submit a review. We truly appreciate your business. We apologize, however, for the miscommunication and inconvenience during your last service visit. If you would like to further discuss your concerns, feel free to reach out to us at your convenience. We get it….Price Sells Cars! Mike Murphy Ford

May 02, 2021

Buying my car was a very enjoyable experience! The service was great and I love my new car! I could not be happier! Thank you! More

by faithtittle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Quisenberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Mike Murphy Ford Inc responded

Thank you so much, Faith, for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

May 02, 2021

Easy to do business with. Patient, listened well, and found a great fit that matched what I was looking for. 2nd car have purchased there. More

by BD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brekke
May 02, 2021 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

May 02, 2021

Anthony was great to work with! He made sure the vehicle was in tip top shape before we got there and answered any questions we had about the vehicle. We wish we didn’t live so far away because we would lo More

by Kirstiesaathoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brekke
May 03, 2021 -

Mike Murphy Ford Inc responded

Thank you so much, Kirstie, for choosing Mike Murphy Ford Inc! Congrats on your new purchase, and let us know if we can be of any more assistance! We get it….Price Sells Cars! Mike Murphy Ford

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