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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
745 Reviews
Call Service Center (309) 328-8171

745 Reviews of Mike Murphy Ford Inc - Service Center

Sort by
April 07, 2022

The service was great and quick. They kept me informed about everything that had to do with my vehicle. Customer service was great. More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2022 -

Mike Murphy Ford Inc responded

Ray, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

Helpful
April 02, 2022

They didn’t even begin the work during my two-day appointment window. They didn’t start working on it for another week after I dropped it off. No one told me ahead of time, or even when I dropped the More

by dm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
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Apr 19, 2022 -

Mike Murphy Ford Inc responded

We're sorry that you didn't have a completely satisfying visit. Thank you for providing your contact information. Our Service Coordinator, Robin, will be reaching out to you Thank you for your time, and hopefully, we can get to the bottom of this. Mike Murphy Ford and hopefully we can get to the bottom of this. Mike Murphy Ford

Helpful
March 30, 2022

They did everything I asked them to do. The Ford points are great. Good job More

by BANDSJOHNSON62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

Helpful
March 28, 2022

The service was very good and the price was fair to, and hardly no wait, Will come back More

by MMONTGOMERY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

Helpful
March 26, 2022

Service writer was friendly and my car was serviced in a timely manner. Good experience. More

by pattiwilliams74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Report | Print
Mar 28, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, Patti, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

Helpful
March 25, 2022

Service is always friendly and people I can trust to not talk me into anything I do not need. More

by cjcarter97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Report | Print
Mar 28, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

Helpful
March 25, 2022

The people working the service department were a professional team from start to finish. You could not ask for better service anywhere. More

by westart58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Report | Print
Mar 25, 2022 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

Helpful
March 24, 2022

Everyone that is saw on the visit was friendly and helpful. They called to let me know when my vehicle was done. More

by mary_bye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Report | Print
Mar 25, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

Helpful
March 23, 2022

They got us right in told us what was wrong ordered the part and scheduled a service date very quickly. More

by leisathomas07
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Mar 24, 2022 -

Mike Murphy Ford Inc responded

Leisa, We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

Helpful
March 22, 2022

Excellent very professional will continuing using this dealership for all my parts and service needs. Mitch service manager have went over and obave to help us with special needs. I have recommended this More

by SNOW_MAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan McIntosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2022 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

Helpful
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