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Mike Murphy Ford Inc - Service Center

Morton, IL

4.5
778 Reviews
Call Service Center (309) 328-8171

778 Reviews of Mike Murphy Ford Inc - Service Center

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March 24, 2022

Everyone that is saw on the visit was friendly and helpful. They called to let me know when my vehicle was done. More

by mary_bye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin, Pete Katus
Report | Print
Mar 25, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

March 23, 2022

They got us right in told us what was wrong ordered the part and scheduled a service date very quickly. More

by leisathomas07
Recommend Dealer
Yes
Employees Worked With
Mitch
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Mar 24, 2022 -

Mike Murphy Ford Inc responded

Leisa, We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

March 22, 2022

Excellent very professional will continuing using this dealership for all my parts and service needs. Mitch service manager have went over and obave to help us with special needs. I have recommended this More

by SNOW_MAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan McIntosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2022 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

March 22, 2022

Great experience as usual. Time was given to ME explain my problems which help narrow down a solution. GREAT JOB GUYS. I RECOMMEND EVERYONE TO BUY A CAR FROM MIKE MURPHY FORD More

by GLENDAWILLIAMS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Report | Print
Mar 22, 2022 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

March 20, 2022

Excellent service department. Always very nice and very good have always had quick and very reliable service. Very quick on getting an appointment More

by Teddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brekke
Report | Print
Mar 21, 2022 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Teddy, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

March 19, 2022

The service team at Mike Murphy ford is outstanding. I’m very happy that I chose Mike Murphy ford dealership to work on my 2021 ford transit. I would recommend them to anyone. More

by Pemert113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan McIntosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin, Pete Katus
Report | Print
Mar 21, 2022 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

March 19, 2022

Refused to give a loaner even tho it was warranty work. Hard to get on phone. Left multiple messages. Finally got a call back But got job done and car seems to run well now. More

by Nonemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Report | Print
Mar 21, 2022 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

March 18, 2022

Always enjoyable to visit with the sales staff. I'll be eighty years old soon and everyone seems willing to help me when I forget how to operate the new things these Cars have. Thanks. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lynch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan McIntosh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brekke, Robin Berglin, Pete Katus
Report | Print
Mar 21, 2022 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, John, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

March 17, 2022

Everybody is very friendly and helpful and they took care of what I needed fixed and got it done More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2022 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

March 15, 2022

One of the best places for customer service ! !!!willing to help all with service on your vehicle!!!! More

by TRADBOWR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin, Pete Katus
Report | Print
Mar 16, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

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