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Moore Buick GMC
Jacksonville, NC
2,474 Reviews
Welcome to Moore Buick GMC, the most trusted name in the business! We are a full-service auto dealership with new and used cars, trucks and SUVs for sale. Located in Jacksonville, NC at 2445 North Marine Blvd, we are just minutes away from Camp Lejeune Military Base and the Marine Corp Air Station. We are also not far from Cherry Point Air Station. As you can see, we are in a heavily populated military town. Most of our staff are military veterans or are from a military family. We welcome all United States military personnel as well as Swansboro and New Bern Buick and GMC customers. If you are not sure where to find our Jacksonville, NC used and new car dealership, please view our hours and directions page for more information. Moore Buick GMC is a leading Buick and GMC dealer providing the best selection of new vehicles and a vast inventory of used cars, SUVs, and crossovers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,474 reviews
May 17, 2023
Very friendly and professional. Never have to wait very long for vehicle service. Excellent customer service from every department. Never have to wait very long for vehicle service. Excellent customer service from every department. More
by Brenda Lilly
Verified CustomerEmployees Worked With
Helpful May 16, 2023
I had a great experience at Moore Buick! Everyone is friendly and helpful. Very happy to do business with them! Everyone is friendly and helpful. Very happy to do business with them! More
by kevinscmrinc
May 15, 2023
Derrick was an awesome guy and helped me with all my needs. He explained everything to me and I’m patiently waiting for my call back when my parts come in. I would definitely recommend Moore service dep needs. He explained everything to me and I’m patiently waiting for my call back when my parts come in. I would definitely recommend Moore service department. More
by DSCOBRA2012
Employees Worked With
Derrick Black
May 13, 2023
The employees here always go above and beyond. They make everything happen in a timely manner and continuously keep you updated on anything they’re handling for you at the time. I have never had a They make everything happen in a timely manner and continuously keep you updated on anything they’re handling for you at the time. I have never had a vehicles check engine light come on and the dealership get it in immediately around my work schedule, diagnosed same day; ordered parts same day; and with a few days the part was in and my vehicle was fixed all while I was at work. They picked it up, fixed it (keeping me updated on the progress the entire time), and brought it back to me in time to leave my shift. So far, everything from looking for a vehicle, getting financed and purchasing it, to dealing with the service department, every step has been handled professionally but also personally. More
by shelbylynn1118
Employees Worked With
Other Employees :
Derrick Black, Brittany Bryant
May 12, 2023
As usual, service was provided in a professional & prompt manner. Thanks to your service team. manner. Thanks to your service team. More
by fdnancyhall
Employees Worked With
May 12, 2023
We are long time customers. We buy our vehicles there, drive then as long as possible, keeping them maintained there. The services Dept is the prime reason we purchase our cars We buy our vehicles there, drive then as long as possible, keeping them maintained there. The services Dept is the prime reason we purchase our cars there. Our last purchase experience was not great, but we know we can count on the service Dept for top quality Maintenance. We will hope for a better salesperson next time. Our favorites have retired or moved on elsewhere. The last salesman kept badgering us to finance the truck we bought. We avoid debt as much as possible, but Clint just refused to complete the paperwork without running a hard credit check. I found that insulting. (Our credit is well above 800.) Since when does the customer not know how he or she intends to pay? And what is wrong with a cash payment from customers of well over 20 years? Rant over. I would never buy from that sales rep again, but as stated above, the service dep-especially RJ and Dakota are top notch. More
by lauraprince99
May 11, 2023
Moore Buick GMC in Jacksonville North Carolina serviced my SUV and I am very satisfied with their overall service. my SUV and I am very satisfied with their overall service. More
by Tony
May 10, 2023
I'm 86 and I have difficulty remembering names of service staff. I will say, however, that the staff in your repair section with whom I have encountered are ALL very pleasant and helpful. My appointment wa staff. I will say, however, that the staff in your repair section with whom I have encountered are ALL very pleasant and helpful. My appointment was a good experience and my wait in your lobby was comfortable...coffee was good, too! Thank you for asking. More
by 2and4panache
