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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,339 Reviews

1,339 Reviews of Moore Buick GMC - Service Center

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August 23, 2021

Each time i go there no matter who helps at the desk normally Derrick or Brittney they both usually get me in and out and answer most if not all concerns i have and John Stephens always give me great di More

by bbrown458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant
August 18, 2021

My service here was done fast and in a timely manner. My service advisor Tony was very helpful and did a great job. Everything was done for a reasonable price. More

by worthenkara32299
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rocci
August 18, 2021

Very professional with quality repair work. Tony was very knowledgeable with the problem the cost and time to complete work. the third vehicle I have purchased from Moore's and have been spoiled with this co More

by OAADAMSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant, Anthony Rocci
July 05, 2021

Robin Knapp made it happen. This guy was the perfect outstanding example of a salesmen. He did not pressure me and was great. This is the kind of service that is expected amongst all sales men. More

by jonguitron95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2021

Unable to fix airbag recall issue despite two previous visits. dropped vehicle off for first service at 0700. Went to pick up at 5 pm and it still wasn’t ready. They did pay for first service and always g More

by cvn65pt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittany Bryant, Anthony Rocci
July 01, 2021

All of the people at Moore Buick GMC are friendly and courteous and easy to deal with. Their Service Department is professional and well informed. More

by MIKEHUFFMAN
Recommend Dealer
Yes
Employees Worked With
Derrick Black, Brittany Bryant
July 01, 2021

they are very friendly and courteous and seem to know what my cars and trucks need , I have known Jackie and Charles and John for a number of years and they are always eager to help. More

by bjones55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

Mike and Steve did an OUTSTANDING job in handling my car buying experience for the 5th time at Moore Buick GMC! Best dealership in Jacksonville! If you need a car, truck or SUV go to Moore Buick GMC and the More

by sahardie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Diaz, Drew Edney
June 30, 2021

Staff is friendly and knowledgeable. Time management Seems to be challenging. Car in shop at 9am. Received update on parts need at 1 pm. Didn’t get car till 5 pm. Had they addressed the car closer to wh More

by edwardseely8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rocci
June 30, 2021

Pleasant professional. Purchased my truck used here and will continue to have our vehicles serviced here. Purchased both vehicles here used and from sales to service has been a pleasant experience More

by barkerrandy9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Black, Brittany Bryant
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