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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,319 Reviews

1,319 Reviews of Moore Buick GMC - Service Center

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June 29, 2021

Didn't have an appointment. Stopped in with a battery issue. They able to fit in their schedule. They analyzed the issue and found that my battery had a bad cell. I purchased a new battery, they installe More

by Robmar39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rocci
June 29, 2021

When I bought my new truck, I wanted some accessories installed that were not in stock at the dealership. The parts department ordered the parts and notified me when they came in. I was given an appointm More

by rhindley0184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

Always quality and prompt service. Friendly knowledgeable people. Customer for 3 yrs. now and I have never had any issues. I will continue to use the service dept. More

by g-b1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Anthony Rocci
June 29, 2021

Always great personal service. This is my 5th truck from Moore's. I keep coming back because they are the best! More

by DPUTNEY_07
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Anthony Rocci
June 29, 2021

Extremely slow service, and technician waited until it was raining to attempt locating a squeaking noise. My truck was taken for a 5 mile joy ride by the technician for an issue that could be heard/locate More

by shawnlaskowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
June 29, 2021

Service was great. Showed up and was guided where exactly to go. Fixed my aliment and was fast and easy. Would recommend and would come back for anything done for my truck. More

by tgiel0309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
June 29, 2021

The experience was great from beginning to end with every person encountered. I appreciate also the confirmations re time of the appointment prior to the service. More

by susanthomas1247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
June 29, 2021

Friendly, helpful and thorough service department. Matt was very helpful when we looked at purchasing the vehicle. We highly recommend Moore Buick GMC. In a tough market, Moore GMC was incredible to work w More

by bbblackmon89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young lady with the name of a city.
June 29, 2021

I always have a great experience with the dealership whether it is with the sales staff or the service department! They are very friendly, knowledgeable and professional. More

by kryscot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Edney, Derrick Black
June 29, 2021

I'm driving my fourth car from Moore Buick. They have done an excellent job taking care of every one of them for me. It's like taking your car to the doctor. That's how particular they are. Never a worry More

by 2017LaCrosse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Anthony Rocci
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