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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,461 Reviews
Call Service Center (910) 455-1414

1,461 Reviews of Moore Buick GMC - Service Center

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November 27, 2023

Always efficient and pleasant to everyone. When you call for an appointment they get you in right away. More

by estilleelilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black, Brittany Bryant, Anthony Rocci
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Nov 30, 2023 -

Moore Buick GMC responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2023

Smooth transaction truck was covered under warranty. Did take sometime to get part due in part to shortage of units available.From write up of work order to finish and pickup of truck no issues. More

by shaneshotrods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2023

Fast friendly service clean and comfortable waiting area it is nice to be able to follow progress on screen More

by christinekushner8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily and the Eagles fan...I forgot his name
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Nov 26, 2023 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 24, 2023

The maintenance team was very helpful and handled my request perfectly, I knew my car was in good hands. More

by JMB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! We sincerely value your business and look forward to your next visit!

November 23, 2023

Best customer service , you can’t beat them! John Gibson and Dakota in the service department make me feel like I’m part of the Moore Buick family, they are fantastic! I will be a forever be a More

by m2attherun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota in the Service Department , Derrick Black
Report | Print
Nov 25, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

November 23, 2023

This is a well trained and organized service department. I was highly pleased with the service I received and it was done professionally. More

by Dhorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Trosclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Moore Buick GMC responded

Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

The service is great. We are a well satisfied customer. We always recommend Moore Buick to all our friends and family. More

by pdeborah1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Moore Buick GMC responded

We really appreciate your positive review! Thanks for the recommendation, and have an amazing day!

November 22, 2023

SteveO was very helpful and professional. Great salesman from top to bottom. Definitely enjoyed the entire purchase process. Would recommend anyone to SteveO and the dealership. More

by john.d.wilkerson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant
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Nov 25, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

November 21, 2023

The most professional and courteous staff I have ever dealt with. Service department is outstanding. More

by ctuttle58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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Nov 23, 2023 -

Moore Buick GMC responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

November 21, 2023

Great dealership, great service. I drive 35 miles from a town that has both a chev and gmc dealer to work with Moore GMC. More

by SRSUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant
Report | Print
Nov 23, 2023 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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