Morong-Falmouth

Positive experience in buying our new Beetle Convertible We found the experience to be positive overall- the communication was clear, the staff friendly, they identified issues and offered solutions to meet We found the experience to be positive overall- the communication was clear, the staff friendly, they identified issues and offered solutions to meet our needs More

A few minor awkward moments but overall a killer experience Overall a great experience. Buying a car always takes a long time and Morong was no exception. That said, they did their best to make me comfortable Overall a great experience. Buying a car always takes a long time and Morong was no exception. That said, they did their best to make me comfortable and welcome during that time. My only slight complaint was that, when I walked in, there was no one to be found; no one greeted me and no one was visible. It was a slow time of day and a slow day of the week BUT I'd made an appointment ahead of time, so it wasn't unexpected that I'd be there. I had to wonder into the adjacent Audi space (I was there for VW) and find someone myself--which was awkward--and when I did, I was essentially dismissed by the first person I found. It was several minutes before I saw anyone on the VW side. But from then-on, it was a stellar experience. My sales rep was great and friendly and helpful (in fact, everyone I did actually interact with was!); the test drive was fun; and even the financing/paperwork piece was painless. Overall, I would highly recommend these guys and am psyched to continue to work together for the duration of my lease (and hopefully beyond). More

Morong helped me pick the right car. I bought a 2019 Mazda 6 from Norma King at Morong-Falmouth. It was a good car at a fair price, but my back was bad and would not accept the driver's I bought a 2019 Mazda 6 from Norma King at Morong-Falmouth. It was a good car at a fair price, but my back was bad and would not accept the driver's seat. After three months, Norma agreed to take the car as a trade-in, again at a fair price; and she helped me find an Audi, imported from another dealership, with a seat that was better for my back. Throughout, she was sympathetic to my plight and assured me that her primary concern was to get me into the car that was best for me. Other employees were similarly helpful. After this experience, I highly recommend Morong-Falmouth to anyone looking to buy a car. More

A great Audi experience with John Phillips! We have friends with various Audi vehichles that highly recommended Morong in Falmouth. We were very lucky to have John Phillips as our salesman. He We have friends with various Audi vehichles that highly recommended Morong in Falmouth. We were very lucky to have John Phillips as our salesman. He was extremely patient with us since we initially was test driving the Q3 with one trade in. But later we changed our mind for the A4 with a different trade in. On each visit John spent a lot of time going over all of the many features on each vehicle with us. John also made the entire process of locating the exact Audi with features we were looking for and within days driving it home! John followed up with us afterwards and offerred for us to come back to the dealership so he could give us futher instructions on all of the many high tech features. More

"Another satisfying buying experience!" - Doug The best recommendation a consumer can provide is being a repeat customer. This will be the fourth vehicle I purchased from Morong-Falmouth over a sp The best recommendation a consumer can provide is being a repeat customer. This will be the fourth vehicle I purchased from Morong-Falmouth over a span of twenty years. The last three vehicles were purchased from John Phillips, a true professional, who is very personable. He is extremely knowledgeable of Morong's vehicles and always takes the time to explain the use of new features and technology in a way that's easy to absorb. John guides you through the purchase process with his knowledge and expertise without exerting any pressure to make your decision today. You always feel that you are making an informed decision and choosing the appropriate vehicle for your needs. After the sale, he follows up to insure that you thoroughly understand all the great features of your new vehicle. I recommend that you give John and the Morong dealership an opportunity to give you a satisfying buying experience! More

Excellent Service from Dan Dan was a great Salesman to work with. I showed up at the dealer around 5:00 and while the dealer closed at 7, Dan was willing to stay late to finish Dan was a great Salesman to work with. I showed up at the dealer around 5:00 and while the dealer closed at 7, Dan was willing to stay late to finish the sale, show me the features of the car, and even help me move stuff from my old car to my new one. Scott Jacqmin was also excellent to converse with over the internet when I put in my original quote request. He explained the sales process to me and set up my appointment that day. It was very much appreciated! More

Easy leasing from knowledgable salesperson. Dan was great! He clearly knows the vehicles and loves them. He made the process very simple and was incredibly responsive to my requests. Heads an Dan was great! He clearly knows the vehicles and loves them. He made the process very simple and was incredibly responsive to my requests. Heads and shoulders above the bigger conglomerate of dealerships. Thanks again, Dan! More

I showed up to test drive a q5 30 minutes before closing I was met and helped by John Phillips who was extremely welcoming and patient with my questions. Despite the hour John let me test drive the car and I was met and helped by John Phillips who was extremely welcoming and patient with my questions. Despite the hour John let me test drive the car and even stayed late to walk me through the transaction. He was attentive and responsive throughout the process and really made the experience friendly, understandable and stress free. More

Amazing experience with Norma I bought a new Audi RS5 from Norma King, and she couldn't have made the process any easier! Much love to Norma and the rest of the team who all helped I bought a new Audi RS5 from Norma King, and she couldn't have made the process any easier! Much love to Norma and the rest of the team who all helped me out so much. I would absolutely Morong Falmouth, specifically Norma, recommend to anyone who is interested in buying a car. Thank you all so much! More

Great experience with Dan I really enjoyed working with Dan Dunham and would highly recommend him and Morong. The purchasing process was smooth and transparent. Thanks for ma I really enjoyed working with Dan Dunham and would highly recommend him and Morong. The purchasing process was smooth and transparent. Thanks for making shopping easy! More