Morong-Falmouth

Low-Pressure In response to an e-mail inquiry I received a fair quote on a new Jetta S from Ashley. We stopped by latter that day for a test drive with no intentio In response to an e-mail inquiry I received a fair quote on a new Jetta S from Ashley. We stopped by latter that day for a test drive with no intention of buying. Norma knows her products and couldn't be a more pleasant person with whom to do business. Add-ons and service plans were offered with absolutely no pressure to buy. All in all a very relaxed and pleasant experience. More

Professionalism at its Best!!!! John was professional, responsive, accommodating to our schedule and a pleasure. His professionalism was truly appreciated, and we would recommend him John was professional, responsive, accommodating to our schedule and a pleasure. His professionalism was truly appreciated, and we would recommend him and use him again. More

Surprisingly Relaxed Experience I am blown away by how nonchalant and relaxed buying a vehicle was. We worked Daniel (then Jordan) and both were pleasant and quite personable. Ther I am blown away by how nonchalant and relaxed buying a vehicle was. We worked Daniel (then Jordan) and both were pleasant and quite personable. There was absolutely no pressure to buy...Daniel, in particular, was the exact opposite of everything I typically despise about salespeople. We saved so much money buying thru Morong. We were so pleased not only with the price we agreed upon for the new vehicle but also for what they gave us for our trade in. HANDS DOWN this was the most relaxed, non-pressured car buying experience that my wife and I have had. WITHOUT RESERVATION I recommend Morong More

Very Above Board; Integrity Personified This was my first experience with Morong Falmouth, but will not be my last. The sales consultant who took me out for a test drive of a Mazda CX-5 was This was my first experience with Morong Falmouth, but will not be my last. The sales consultant who took me out for a test drive of a Mazda CX-5 was knowledgeable, courteous and professional. I bought the car for a very fair price without the usual haggling. The manager came out to congratulate me and thank me for my business. From start to finish I was treated well, and the integrity which is the fabric of this dealership was apparent. An excellent experience! More

Best car ever! I bought my VW Jetta last March and Ted was so busy that afternoon. He still took the time to help me with buying my car. He even jumped in to help me I bought my VW Jetta last March and Ted was so busy that afternoon. He still took the time to help me with buying my car. He even jumped in to help me set up my Bluetooth. Ted even had a Service employee come over and check out my car to make sure it was in great condition! He is amazing! He will have all my business from now on! I owe him a coffee! Thanks for being awesome!! More

Thanks Norma! I had Norma as my sales representative this week, and she was great. Car shopping can be stressful, and salespeople can be very pushy. Norma was patie I had Norma as my sales representative this week, and she was great. Car shopping can be stressful, and salespeople can be very pushy. Norma was patient and not pushy at all. Norma helped me find the best deal and I would definitely recommend buying a car from her! More

Professional, hassle free and overall, truly delightful! My husband and I just purchased a 2014 JETTA TDI Sports Wagen from Morong. We were at the last stop on our self guided, self education tour in search My husband and I just purchased a 2014 JETTA TDI Sports Wagen from Morong. We were at the last stop on our self guided, self education tour in search of the perfect but elusive hybrid/electric vehicle. We were pretty much sold on purchasing a Prius from another dealership when Tyler Robinson mentioned the TDI. We love our new TDI, the gas mileage and overall performance has not disappointed - got 42mpg on our 50 mile trip back home from Morong! We are looking forward to seeing what VW presents in 2022 with the BUZZ, but until then, we are happily just sippn' the diesel for the time being. More

Outstanding Sales Experience Extremely knowledgeable, professional, and helpful; an outstanding sales experience overall, and, in particular, with John Phillips. Felt like I was Extremely knowledgeable, professional, and helpful; an outstanding sales experience overall, and, in particular, with John Phillips. Felt like I was working with a true partner. More

Outstanding customer service!! For the second time in 3 years I have purchased a vehicle at Morong’s Falmouth and have had an outstanding experience! My first experience exceeded my For the second time in 3 years I have purchased a vehicle at Morong’s Falmouth and have had an outstanding experience! My first experience exceeded my expectations with attention to my personal requests, the ability to receive both a fair price on my trade-in and a great price on the new one. Dan Dunham assisted me at that time. Over the next several years I had my car serviced at this dealership and experienced promptness, efficiency, and quality workmanship. When it came time to trade in my vehicle I did not hesitate to return and again Dan was my salesperson. This time, I visited the dealership 3 days in a row and was treated as if I was one of the family - in fact two employees actually offered me pizza at lunch time! I drove several vehicles until Dan helped me find the one that suited me and supported my specific seating requirements. This took a lot of time and patience - Dan, Anne Cote and Jordan Lee Bolduc provided me with an opportunity to select just the right vehicle. As a customer, I have never been treated with such wonderful service from any other organization and it is obvious that their culture is one of assuring their customers are happy - I highly recommend this dealership! More

Helpful, informative and efficient car buying process! Bought a used 2017 Mazda CX-3 from John Phillips. He was incredibly informed regarding the car and went above and beyond with his service. I definite Bought a used 2017 Mazda CX-3 from John Phillips. He was incredibly informed regarding the car and went above and beyond with his service. I definitely recommend buying a car from him. More